Monday, November 9, 2026 · Customer reviews of US businesses
The Fair Hearing score
Average
69 reviews
The Return CompanySelect a line to read only those reviews.
Honesty, pricing, process and quality scores appear once 5 customers have rated them.
The Return Company is an online marketplace where you will find incredible offers from some of the best furniture brands (Up to 70% OFF) on recently returned open-box furniture in all major cities across the United States. Enjoy fast and free delivery in your city.By shopping locally, you help reduce CO2 emissions by up to 95%. For us, it's all about providing exceptional customer care, sharing beautiful designs, and promoting a more sustainable planet.Find a new favorite piece or refresh your entire home with a makeover!
The Return Company (thereturncompany.com) has 69 customer reviews on The Fair Hearing, with an average rating of 3.8 out of 5.
Showing 45 reviews with 5 stars · Clear filters
Got a great sectional at a great price ! It came in like new condition as described , communication from their third party warehouse is slow but did finally work out.
By Tristan C.
Response from The Return Company· Aug 29, 2023
We're so glad you had a good experience! and got a great item!
I'm extremely happy with my purchase. The items were delivered within the promised time, and the condition was impeccable. The discounts I received were really unbeatable. I would definitely buy again from them.
By Jose S.
Response from The Return Company· Aug 29, 2023
Thank you very much, we appreciate your review!
Item was as described, delivery came less than 10days after placing order, delivery guys were super helpful only downside would be for them to have an actual phone number where you can talk to a person.
By Mike
Response from The Return Company· Aug 29, 2023
Glad you're happy with your purchase! We understand that sometimes clients want to call, sorry about that but for safety, quality and security, we only keep communication via chat and email.
Easy experience. Was worried about quality of furniture but it was immaculate. Very happy I went with them.
By Andrew A.
Response from The Return Company· Aug 29, 2023
We are very happy for you and thank you!
Great company A+++++++
By Matthew P.
Response from The Return Company· Aug 29, 2023
Thank you!
First time buying experience with The Return Company. After reading many good and bad reviews, I decided it to give it a try. And I am so glad I did! I purchased a dining table and chairs deigned by Rove Concepts. The items arrived on time and in excellent condition. I was able to save thousands of dollars thanks to The Return Company. I look forward to buying more items from the store. Thanks to customer service and delivery folks. I highly recommend The Return Company.
By Vladimir D.
Response from The Return Company· Jul 5, 2023
Thank you Vladimir! There's always good and bad, and we always try to improve when there are issues - We REALLY appreciate your kind feedback! Enjoy your new dining set!
Purchase went smooth. Very happy with chairs. Did an order pick up. Was charged $75 for an appointment time. Thought that was weird, but the discount on furniture was worth it. The chairs were in great condition and very happy with it!
By K G.
Response from The Return Company· Jun 20, 2023
Thank you for your feedback! Since items are returns that get stored at different warehouse with 3rd parties, that's why there's a higher cost of delivery and fee for a pickup appointment, to find and move items to loading areas and staff to be there for the appointment, etc. We hope you enjoy your items! :D
Amazing deal on chairs
By Lisa
Response from The Return Company· Jun 20, 2023
We hope you enjoy them! :D
