Easy process and very kind people
Easy process and very kind people! Melba🤞🏽
By Elier Ruiz G.
Saturday, November 7, 2026 · Customer reviews of US businesses
The Fair Hearing score
Poor
48 reviews
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Honesty, pricing, process and quality scores appear once 5 customers have rated them.
Having an Certified Emotional Support Animal can make a world of difference in your life. Find out if you quality for an ESA letter in under 60 seconds!
Therapy Pet (therapypet.org) has 48 customer reviews on The Fair Hearing, with an average rating of 2.8 out of 5.
48 approved reviews, newest moderated first
Easy process and very kind people! Melba🤞🏽
By Elier Ruiz G.
Very helpful. Worked with me to get this done
By Libby S.
Was very helpful and quick!
By Lilly H.
They were very professional and helped me along the way
By Chri S.
It’s been a long time and I haven’t heard a word from you and I have not received my Pet stuff and I paid for it
By Rhea J.
This company continues to charge me monthly for a service that I never signed up for. They told me they were going to issue a refund to me back in August, yet they just charged me again in December. I paid for 1 ESA letter and never requested anything additional. I would not recommend unless you have months and months to go back and forth with them about money they owe you.
By Jenapher
Great experience with great communication!
By Kevin W.
I had a great experience! You guys were so helpful & responded quickly to me! I appreciate this.
By Liv A.