theralogix.comReviews of theralogix.com

Good product but orders take forever to ship. They use a carrier I never heard of. My product was on back order and I was never informed

I would recommend to never buy from this website because the service of horrible and impossible to get a reply or solution. This is my first time buying from them and i regret it already. I placed my order since 6 days ago, when the website states: Orders received before 12 pm (noon) EST on weekdays will ship the same day. Orders placed after 12 pm EST, will ship the next business day. when I tried to reach the customer service, one guy wrote me back and said I just made the order today when it was made last week! After I replied and said which is not true, he just stopped replying. Each time I try to chat with someone online there is a robot responding with no solution all the time! And there is no option for you to cancel the order and get your money back. For me this just sounds as a complete scam! If you don’t want to experience the same problems just avoid buying with them!