The Pro Website DesignReviews of theprowebsitedesign.com

Excellent customer service

### 🚨 **DO NOT USE PROWEBSITE DESIGN** 🚨 Our company has had an extremely negative and frustrating experience with **Prowebsite Design**, and we feel obligated to warn other businesses. From **September 2025 to the present**, we have been **repeatedly promised a refund of $890**. We have this refund **confirmed in writing multiple times** via email and direct communication. Despite these assurances, **the money was never returned** to our bank account. Instead of resolving the issue, Prowebsite Design consistently gave us the runaround—claiming the refund had been processed, blaming delays, or stating it would be deposited “soon.” None of these statements were true. The refund was **never received**. We made **numerous attempts to resolve this professionally**, including repeated phone calls, emails, and follow-ups. Multiple individuals, including Tetiesha, attempted to assist in resolving this issue, yet nothing changed. Each attempt resulted in more excuses and false confirmations. At this point, we were forced to **accept the loss simply to move forward** and ensure that all remaining investors in our company, Dream of 9 LLC, could receive their funds without further delay. No business should ever have to make that decision due to another company’s dishonesty and lack of accountability. This company demonstrated: * ❌ Poor business ethics * ❌ Lack of transparency * ❌ Failure to honor written agreements * ❌ Unreliable and misleading communication If you value your money, time, and peace of mind, **do not trust Prowebsite Design with your business**. What started as a professional service relationship ended in financial loss and unnecessary stress.

We canceled our website and demanded a partial refund. They have been avoiding the rebate for four months. Despite their website claiming they would process the refund, we warned them that we would involve our lawyer, yet they remained indifferent. They are not registered with the Better Business Bureau. As a result, we accepted the loss by working with a non-professional company. Since September 2025, they have refused to return our money. I am sure the company is outsourcing its work to India. Given this situation, we want everyone to be aware of how this company operates without accepting it as a loss. Do not let this happen to your business.

Thank you so much, Emma, for being so helpful, kind, and patient while helping me build my website for my business. You were very professional and supportive throughout the entire process. I truly appreciate all your hard work and dedication. I would give Emma 100% for her excellent work and professionalism in everything she does. — Women’s Renew Therapy

Rick Sanchez was fantastic, he was always one step ahead of me to make corrections, I definitely recommend Rick Sanchez for all his efforts

Over these past six months we have had the pleasure of receiving the best support I have ever received from any company I have ever done business with. The care and concern expressed by Emma Hale, our account representative was simply beyond compare. Courteous, friendly, patient and knowledgeable doesn't adequately describe her or the customer service we received throughout this entire process. The end result is a completed website far exceeding our expectations. What a joy it was to work with Emma and her staff of professionals!

“I had the pleasure of working with Kelvin James, one of the professional website designers, over the course of a few months. The process took some time as we weren’t quite ready to launch right away, but Kelvin consistently stayed in touch and kept things moving. My website is now officially live and everything is running smoothly. Great job, Kelvin — thank you again!”

Rick Sanchez has been a great help in getting our page up and running to our high standards. We had a few hiccups along the way but Rick went out of his way to help and make it right.