Friday, November 6, 2026 · Customer reviews of US businesses
The Fair Hearing score
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343 reviews
The Pro's ClosetSelect a line to read only those reviews.
Honesty, pricing, process and quality scores appear once 5 customers have rated them.
The Pro's Closet is an online bicycle retailer specializing in Certified Pre-Owned bikes, with a retail showroom in Thornton, Colorado. Since 2006, we've helped cyclists buy and sell bikes and keep great equipment in motion. Our belief is simple: bikes are meant to be used.What does Certified Pre-Owned mean?Every used bike we sell goes through TPC's Certified Pre-Owned process. Our team cleans, professionally inspects, services, tunes, and tests each bike. Bike listings include specifications, photos, and condition details so you can get to know the bike before making it yours. Learn about our Certified Pre-Owned process.Sell or trade in your bikeReady for something different? Submit an eligible bike, frame, or wheelset to TPC for an offer. Depending on your item and offer, options may include cash, store credit, or consignment. We handle the listing and resale process, so you can skip managing a private sale. Explore Sell and Trade options.Real riders. Real help.Our Ride Guides can help you compare bikes, understand sizing and specifications, and navigate your purchase. Shop online or visit our Thornton showroom, conveniently located between Denver and Boulder, for bike test rides, expert advice, and order pickup.Eligible purchases can be returned within 30 days of delivery, subject to our return policy. Please review eligibility, item-condition requirements, and return-shipping details.More riding. Less guesswork. Find your next bike at The Pro's Closet.Explore used road bikes, mountain bikes, gravel bikes, triathlon bikes, and electric bikes from brands such as Specialized, Trek, Santa Cruz, Canyon, Pivot, and Cervelo. You'll also find frames, wheels, new and used bike components, cycling accessories, and apparel. Whether you're chasing your first century, another park lap, or the long way home, we're here to help you find your next ride.
The Pro's Closet (theproscloset.com) has 343 customer reviews on The Fair Hearing, with an average rating of 4.4 out of 5.
343 approved reviews, newest moderated first
Item was easily located “on the line” Information about the item was accurate and was helpful in my choosing the item. Shipping was $$$ for the size and weight of the item. Cost of the item was low and made up for the high cost of the shipping. When received, the item was exactly what I ordered.
By Mark
speedy email response
By Al
Shipped quickly and welled packed. The surprise was that new valves were not included with the ‘Tubeless Ready’ wheels. I understand that the wheels are used, not new. A surprise, nonetheless. Had to obtain new valves for the wheels before I could use them.
By Ernest P.
Friendly staff, gave my kids some stickers, will be back!
By Zach
The bike arrived undamaged and with easy assembly. However no tools were included for this.
By Jason M.
Friendly faces, great prices!
By Emery P.
Very professional and great selection of bikes/ I've bought 2 from them and sold 1
By Lowell B.
Got what I ordered in a timely manner. Bike was packaged securely and instructions on instalation were clear.
By Jeff B.
