definitely would recommend
online ordering was easy, shipment arrived when stated
By happy in N.
Thursday, November 5, 2026 · Customer reviews of US businesses
The Fair Hearing score
Excellent
343 reviews
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Being a leader and an expert in the swimming pool industry for over thirty years in the wholesale and retail trade, our company’s online objective was to offer specialty web stores in products that we do the best. What do we do best? We offer great selections, quality brands, competitive low prices, uncompromising customer service, and in-stock same day shipping! What could be better? With years of experience in purchasing and selling we far exceed any of our competition! We know what you want-shop us now and see for yourself.
The Pool Centers (thepoolcenters.com) has 343 customer reviews on The Fair Hearing, with an average rating of 4.6 out of 5.
343 approved reviews, newest moderated first
online ordering was easy, shipment arrived when stated
By happy in N.
Ordered the cover and used my debit card to pay. Turns out that Mastercard was having a glitch and was declining all online purchases due to billing address errors within their system. Pool Center called and emailed right away to get it straight, and still had the pool shipped out within a few hours. Product was very sturdy and looks like it will last for years.
By Thomas D.
The process was as easy as it could be.....measure your pool....select the size and quality of cover....add prepackaged kits BOOM pool covered
By Ted A.
I was able to order in about five minutes. Shippping was complete in a week.
By William M.
Easy online ordering. Received in short time. Exactly as described. Excellent.
By Mark P.
Easy to order. Fast ship.
By Kenneth F.
Great selection of pool covers etc. great value, good quality and very fast delivery.
By Ferrlli
Item #351632-4 Imperial Blue 16' x 32' Oval Solid Winter Cover (8 yr warranty) and Item #1-3748 4' x 8' Pool Pillow. Both items arrived in timely manner. Pool cover has solidly mounted eyelets. Surprised by the cable tie down system, I did not see this in the description. Cannot comment on it's use as I have a clip system already that holds the cover in place. 5 stars on the cover. The pillow must have missed something on the assembly line, as only one of the four corners had a rubber eyelet on it. I made my own as I did not have the time to wait for a replacement, so I cannot comment on the customer service aspect. 3 stars for "quality control check" on the pillow, but otherwise the pillow is durable and the seams are well made. Yes I would purchase items from them again only I would do so with enough time to give their customer service dept a chance to help me.
By Ron