New pool cover is great
I replaced an existing pool cover with a new one. The price was great and it appears to be durable.
By Kim Davis 2.
Saturday, November 7, 2026 · Customer reviews of US businesses
The Fair Hearing score
Excellent
343 reviews
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Being a leader and an expert in the swimming pool industry for over thirty years in the wholesale and retail trade, our company’s online objective was to offer specialty web stores in products that we do the best. What do we do best? We offer great selections, quality brands, competitive low prices, uncompromising customer service, and in-stock same day shipping! What could be better? With years of experience in purchasing and selling we far exceed any of our competition! We know what you want-shop us now and see for yourself.
The Pool Centers (thepoolcenters.com) has 343 customer reviews on The Fair Hearing, with an average rating of 4.6 out of 5.
343 approved reviews, newest moderated first
I replaced an existing pool cover with a new one. The price was great and it appears to be durable.
By Kim Davis 2.
I ordered the wrong size pool cover. I called and they said I was the one that ordered it. I said yes but I would like to reorder the correct size. They said I had to mail the cover back to them. The cost was $40.00. Then I had to reorder on line the correct size. Not much help and not very good customer service. I still have not received my refund. I did receive my correct pool cover.
By Linda Marino 2.
My order was fullfillegal quickly, and the product was of high quality. I will order again in the future.
By Erin H.
Ordered pool closing chemicals and they arrived in two days without a problem at the best price in the 20 years I have had the pool.
By Gerard F.
Good service and prompt order fulfillment.
By Manuel M.
Good price versus competition. Product "looks" good, but my history is that other pool covers only last 2 years...despite my best on-going maintenance efforts. It would be great if you would re-survey me in 2 years.
By Bill
Simple, quick and cost effective
By Gary D.
Shipping was good. Quality of cover seems good. Only problem is there was a 9 foot section that had no grommets while the rest was every 3 feet. I fear the wind will lift the cover in this section.
By Chris R.