Monday, November 2, 2026 · Customer reviews of US businesses
The Fair Hearing score
Excellent
454 reviews
The Points TraderSelect a line to read only those reviews.
Honesty, pricing, process and quality scores appear once 5 customers have rated them.
The Points Trader is your ultimate points & miles broker. Buy airline miles from us or sell your unused credit card reward points for a quick cash!
The Points Trader (thepointstrader.com) has 454 customer reviews on The Fair Hearing, with an average rating of 5.0 out of 5.
454 approved reviews, newest moderated first
FANTASTIC experience with The Points Trader! Their team responded to all my requests promptly and explained the process that made me feel more comfortable. Like everyone else, I was skeptical at first but took the chance with them and i received my miles within a day. I ended up saving over $8000 for my first class ticket! i will come back for more travel needs!!
By H C.
I have been a customer of The Points Trader for a couple of years and really enjoyed the service. Good customer support, and enjoyed the benefits when travelling. However, mid last year, the points I received through Points Trader on my Aeroplan/Air Canada account have been blocked. I tried many different approaches to get them to reinstate my account, but with no result. The Points Trader pointed out to the small print in our arrangement and basically left me out to dry and I lost over 12,000 US$. So if it all works, I greatly recommend it to anyone, but be aware of the risk you're taking if something goes wrong!
By Mario H.
I am a returning customer, I would like to express my gratitude for Karan's exceptional assistance in ensuring a seamless transaction. His helpfulness and dedication to providing great service have solidified my commitment to doing business again. Thank you for the outstanding support.
By f H.
I must be honest,I was about spectacle about using this company but my gut said take a leap of fait. What an incredible experience from start to end. I just received my miles purchase and book led my flight immediately and it worked. Seamless , easy!! I cannot wait to use the points trader again. Thank you so much. I have found a gem. And let’s not even talk about the massive saving !!! Brilliant. Thanks you so so much
By Shoneez S.
After reading all the reviews I decided to go ahead and purchase Avios. Karan at The Points Trader provided an excellent service from start to finish. I have both a BA and Qatar Avios account, which I have linked. Karan was able to transfer Avios I had purchased direct into my Qatar account, which I then transferred into my BA account when I needed them. Communication between us was brilliant. Due to the time difference, If you are from the UK, I would recommend communicating with Karan midweek evenings (which suited me better anyway) you will then receive a response pretty quickly. Because of this I was able to transfer money to The Points Trader and receive my Avios within an hour. I really can’t fault this company at all.
By Santy
Excellent transaction. I was a bit apprehensive but it was a positive easy transaction. Very helpful. Great communication at all steps. Transfer of points took only 3 business days. I would highly recommend The Points Trader.
By Ruth B.
I've used The Points Trader for 3 years in a row to top up my KrisFlyer miles for biz class flights from Australia to Europe. Karan responded more or less instantly with a quote, and points were in my account 3-4 days later. Can't fault the service.
By Christopher C.
An absolute wow- effect…20 minutes and 235,000 miles on my account , I am really impressed. Highly recommendable& reliable !
By Stephan H.
