Tuesday, November 3, 2026 · Customer reviews of US businesses
The Fair Hearing score
Excellent
454 reviews
The Points TraderSelect a line to read only those reviews.
Honesty, pricing, process and quality scores appear once 5 customers have rated them.
The Points Trader is your ultimate points & miles broker. Buy airline miles from us or sell your unused credit card reward points for a quick cash!
The Points Trader (thepointstrader.com) has 454 customer reviews on The Fair Hearing, with an average rating of 5.0 out of 5.
454 approved reviews, newest moderated first
The Points Trader provides a simple and straight forward process, with good communication and transparency / real-time status on both money and points transfer. The quality of service was excellent. I will use them again and would refer their team without reservation.
By Texan in S.
It was one of the most efficient and trustworthy experience online. Karan at The Points Trader was quick, almost 24/7 in response and giving heads up; very efficient delivery of payment/mileage. Could not ask for more.
By Dan K.
Fast and professional transaction. Thank you very much
By Sergey N.
I am from Brazil and was not sure if I could trust or not the system. But everything was very fast and professional. I got the miles the day after they got my payment, with no issues. I got very fast contact throught email. Efficient. Excelent.
By Camila N.
It's always bit nerving sending thousands of dollars first for the promise of points few days later! No credit card charge allowed but a straight wire from your bank account, not to an escrow account but to a unknown company operating as a DBA. But I took the plunge after speaking with a great sales rep - Karan! And bought 300K miles! End result is a First Class RT from NY- Singapore for thousands less than what I would have paid for the lowest fare Business Class. But before recommending to a close friend, with bit of research and help from the staff, I was able to find out that the parent company Platea Inc is a large printing and media company headquartered in California. I'm assuming their staff flies around a lot and found a way to save money on travel and launched a division. So, for all my long-distance travel, I'm going with Points Trader! Eliot K
By Eliot K.
Karan was great, transaction was fast and smooth. Have recommended friends.
By MT
Prompt reply
By Yj
True global services with almost immediate responses and follow-ups even from quite a different time zone. This is especially helpful to me as I am a first time customer and had many concerns/ questions initially. Strong recommendations to people who are clueless about points purchase and want to find a trustworthy online trader.
By Maggie. C.
