Excellent customer service
Excellent customer service, production, and quality!
By Julie
Saturday, November 7, 2026 · Customer reviews of US businesses

The Fair Hearing score
Excellent
307 reviews
Select a line to read only those reviews.
Honesty, pricing, process and quality scores appear once 5 customers have rated them.
At The Packaging Lab, we pride ourselves on being the only packaging company in the US offering our customers a turnaround as fast as 24 hours, with no minimum order quantity required. Our state of the art online and production facility is coming soon to offer flexible packaging:No minimum order quantitiesNo tooling costsCustom printed packagingOrder online, have it shipped in 24 hours
The Packaging Lab (thepkglab.com) has 307 customer reviews on The Fair Hearing, with an average rating of 4.8 out of 5.
307 approved reviews, newest moderated first
Excellent customer service, production, and quality!
By Julie
Simple process that is quick and easy. Great customer Service.
By Scotty B.
Great communication
By Maddux K.
The Packaging Lab has been SO helpful for my small business. They are attentive, the pouches are amazing quality, and the best part about it all is that they are FASTTTT!!!! HIIGHLY recommend, dont think twice !
By Brittany N.
Excellent quality and timely as always! Thank you!
By Joseph W.
Great customer service, quick turnaround, and great product.
By Reed K.
The sample kit was awesome
By Jennifer
This is by far the best company to get small batch custom pouches printed. Excellent web-interface, transparent pricing, timely delivery, great quality and service. Above all the people here Dan, Jen, Damin have shown noteworthy commitment to customer satisfaction and quality of products delivered. I have been their customer since April 2024 and highly recommend this company.
By Kalyani K.