Saturday, November 7, 2026 · Customer reviews of US businesses
The Fair Hearing score
Excellent
307 reviews
The Packaging LabSelect a line to read only those reviews.
Honesty, pricing, process and quality scores appear once 5 customers have rated them.
At The Packaging Lab, we pride ourselves on being the only packaging company in the US offering our customers a turnaround as fast as 24 hours, with no minimum order quantity required. Our state of the art online and production facility is coming soon to offer flexible packaging:No minimum order quantitiesNo tooling costsCustom printed packagingOrder online, have it shipped in 24 hours
The Packaging Lab (thepkglab.com) has 307 customer reviews on The Fair Hearing, with an average rating of 4.8 out of 5.
307 approved reviews, newest moderated first
We recently requested a sample of bags/pouches from The Packaging Lab and they did not disappoint! The sample product portfolio we received was beyond amazing and just what we were looking for. Not to mention, there’s no minimum order on their products. Your company is a dream come true; thank you!
By Lori G.
The example bags were perfect in helping me pick which size would work best for my needs. Also, they were delivered quickly!
By Tanarra M.
Real deal beautiful
By Mossgod
We received our four figure order and it was missing the resealable portion of the bags. Yes, we received zip lock bags that don’t seal. We wasted time and money and now waiting for a response from you all. This is delaying many things and we were reassured they were all resealable bags.
By Dagmawi A.
Response from The Packaging Lab· Jan 7, 2021
Dagmawi, I am sorry that you are disappointed with your order. We responded to your request via email as well. I have looked into your orders and a zipper is one of the 5 choices that must be made at the point of ordering. (Size, film, zipper, hang hole, quantity) in your case, you chose "no" for a zipper. in addition, there are three different steps where you must confirm these attributes prior to checkout. We want everyone to be satisfied with their orders and strive to meet every expectation. In the email that I sent, I did include screen shots of each stage of your order where the zipper choice was "no". In spite of that, what can we do to remedy this? We want to make sure that you are satisfied. Dan Niblo, CEO
Excellent customer service! They were able to walk me through placing my first order with them. Our pouches were perfect and on time.
By Linda W.
Response from The Packaging Lab· Jan 7, 2021
Thank you so much Linda!!
Helped us out when other manufacturers offered lead times we couldn't work with. Excited to leverage their small run capacity for product development.
By Perennial F.
Response from The Packaging Lab· Jan 7, 2021
Thanks so much!! Really great to work with you as well. Love your environmental solutions!
We had some issues getting the artwork to them on time but they made it happen! Great customer service!
By Kevin T.
This is a great company to work with. Issues were addressed responsibly and the finished product was great.
By Carmen
