Excellent pouches and service
Fast turnaround times, quality work, convenient, and Jeff provides excellent customer service.
By Dave
Saturday, November 7, 2026 · Customer reviews of US businesses

The Fair Hearing score
Excellent
307 reviews
Select a line to read only those reviews.
Honesty, pricing, process and quality scores appear once 5 customers have rated them.
At The Packaging Lab, we pride ourselves on being the only packaging company in the US offering our customers a turnaround as fast as 24 hours, with no minimum order quantity required. Our state of the art online and production facility is coming soon to offer flexible packaging:No minimum order quantitiesNo tooling costsCustom printed packagingOrder online, have it shipped in 24 hours
The Packaging Lab (thepkglab.com) has 307 customer reviews on The Fair Hearing, with an average rating of 4.8 out of 5.
307 approved reviews, newest moderated first
Fast turnaround times, quality work, convenient, and Jeff provides excellent customer service.
By Dave
I had a great experience with the packaging lab they were very responsive and helped me with getting my bags printed I will definitely use them again
By Deborah H.
Jeff and the crew are very professional and the packaging is top quality.
By Eric H.
Great product! Super fast and colour is great. Defiantly recommend!
By Chris.H
My packaging came out awesome. They have great prices and they do have pretty good customer service. The only thing I would want is the option to do custom sizes or more variety in packaging size. The site uses Adobe illustrator (I believe it was) to download their packaging template which is a downside. You can’t use their service without that software. I had to have my package designer go on their site to download because I would have to purchase this software. I am not a designer so I don’t have these softwares on my computer. Other companies will simply send the template. But with the prices the package lab charges, I can’t really complain. Pricing is excellent and they really cover a gap in the industry for small/medium/startup businesses
By ashley
THE BEST IN THE BUSINESS!
By JOSH T.
Amazing customer service! Very fast turnaround and the quality is great! Highly recommend this company.
By Tina M.
Commendable customer service. Jeff provided a good product overview. Went to great lengths to answer all my questions. Samples sent promptly and I was told the ordering procedure.
By Sasibhushan