Thursday, November 5, 2026 · Customer reviews of US businesses
The Fair Hearing score
Excellent
3,007 reviews
The Pets TableSelect a line to read only those reviews.
Honesty, pricing, process and quality scores appear once 5 customers have rated them.
The Pets Table is a personalized pet food service designed to keep pets healthy and their parents happy. Our recipes are developed with veterinarians and made from wholesome ingredients that humans trust. We offer both fresh recipes (shipped frozen) and gently air-dried recipes, both of which support dog’s gut health & immunity, contribute to a shiny coat, and promote an overall active lifestyle. We’re a company founded by dog owners, and we have a true love for our furry friends!
The Pets Table (thepetstable.com) has 3,007 customer reviews on The Fair Hearing, with an average rating of 4.5 out of 5.
Showing 127 reviews with 3 stars · Clear filters
Well my boys seem to like the food well enough. But honestly the packaging I dont like. It's messy to cut up and squeeze out. Too watery compared to Ollie. Their package easy access and not watered down.
By Ann Marie D.
Delivery was late, I had to buy food from the store so my dog wouldn't starve
By Brett
Response from The Pets Table· Oct 23, 2026
Hi Brett, Thank you so much for your review! Feedback like yours is invaluable in helping us grow and improve. We're so sorry to hear about your experience didn’t meet expectations. We will forward this feedback to our teams and partners to help guide future improvements. In the meantime, a member of our team will be reaching out via email to assist you further. Thank you for being such an important part of the Pets Table community! Warm regards, The Pets Table Team
My dogs like the food. The directions are not clear. You sent two sizes and no instructions as to what dog gets what size box.
By Amy H.
Response from The Pets Table· Oct 21, 2026
Hi Amy, Thank you so much for your review! Feedback like yours is invaluable in helping us grow and improve. We're so sorry to hear about your experience didn’t meet expectations. We will forward this feedback to our teams and partners to help guide future improvements. In the meantime, a member of our team will be reaching out via email to assist you further. Thank you for being such an important part of the Pets Table community! Warm regards, The Pets Table Team
My dog does not like the dry food. I think he only eats it because I give it to him. He eats it late in the day.
By Doris K.
Response from The Pets Table· Oct 19, 2026
Hi Doris, Thank you for taking the time to share your feedback with us. We’re sorry to hear about your experience and understand that we didn’t meet your expectations. Your feedback is important to us, as it helps us identify areas where we can improve and provide a better experience for our customers. Please know that we will share your comments with our teams and partners so they can be considered as we work toward making meaningful improvements. In the meantime, a member of our team will reach out to you via email to discuss your concerns further and explore how we can help resolve this matter. Thank you for being such an important part of The Pets Table community. We appreciate the opportunity to make things right. Warm regards, The Pets Table Team
This company is very responsive, and the product is well packaged. Treats are included. After a few weeks, however, my dog, who is older, rejected the larger pieces, so I had to chop them up. Then after all these years, she became constipated. I decided that because of her age and because I am widowed, I could prepare her food personally for a significan savings and a happier dog.
By Anita
Response from The Pets Table· Oct 19, 2026
Hi Anita, Thank you for sharing your feedback with us. We’re sorry to hear that your experience did not meet your expectations. We truly value feedback like yours, as it helps us identify areas where we can improve and provide a better experience for our customers. We would appreciate the opportunity to look into this matter and work toward a resolution. We’ve requested some additional information so we can locate your account and review the details of your experience. Once we receive the requested information, a member of our team will reach out to you via email to discuss the matter further. In the meantime, please know that we’ll share your feedback with the relevant teams and partners to help us identify opportunities for improvement. Thank you for giving us the opportunity to address your concerns and for being an important part of The Pets Table. Kind regards, The The Pets Table Team
I decided to give this a try after my two picky eaters started refusing the food I used to give them. I’ll start by saying the freeze dried food was so weird. Such large, hard pieces that my Yorkies could never eat, especially my 16 year old. I had to put it in the food processor and sprinkle it over the fridge fresh food for them to eat it. Then after a couple of days my dogs started to be picky again. I reached out to customer service since they supposedly have a guarantee but no one ever responded. I’m on to the next food brand. Maybe this works for others but I’m still on the hunts
By Adina S.
Response from The Pets Table· Oct 16, 2026
Hi Adina, Thank you for sharing your feedback with us. We’re sorry to hear that your experience did not meet your expectations. We truly value feedback like yours, as it helps us identify areas where we can improve and provide a better experience for our customers. We would appreciate the opportunity to look into this matter and work toward a resolution. We’ve requested some additional information so we can locate your account and review the details of your experience. Once we receive the requested information, a member of our team will reach out to you via email to discuss the matter further. In the meantime, please know that we’ll share your feedback with the relevant teams and partners to help us identify opportunities for improvement. Thank you for giving us the opportunity to address your concerns and for being an important part of the Pets Table. Kind regards, The Pets Table Team
My dog does not seem to like the food. She is used to getting fed twice a day. She rarely dives into her food. Eventually she will eat it. It may be that she is not hungry and that the food satisfies her longer. She does not seem to be loosing any weight and remains active. I do notice her licking her feet at times, however, it is not consistently. The food comes at the time it is expected to arrive. I really like the convenience of the food being dry and not requiring refrigeration.
By Carol S.
Response from The Pets Table· Sep 14, 2026
Hi Carol, Thank you for your review! While we appreciate you bringing this to our attention, we are so glad to hear that you enjoy the convenience of our shelf-stable food and that your deliveries are arriving right on time. At the same time, we understand your concern regarding your dog's change in eating enthusiasm, her foot licking, and monitoring her weight and appetite. We will forward this feedback to our dedicated team so that this information can be used when making changes and improvements in the future. In the meantime, someone from our team will be reaching out to you via email to review your account details, check on your pup's progress, and assist you further. Thank you for being the best part of ThePetstable! Warm regards, ThePetstable Team
My pug absolutely loves The Pets Table food, and I’m happy with the quality of the meals. However, I was disappointed with the shipping cost. They charge $10.99 for shipping, while I can order the exact same food through Amazon with free shipping. I also reached out to customer service about my concerns and unfortunately didn’t feel like I received much help. I really like the food itself, but the shipping cost and customer service experience make it harder for me to order directly from The Pets Table. I’ll likely continue purchasing through Amazon instead.
By Sandra
Response from The Pets Table· Sep 11, 2026
Hi Sandra Thank you so much for your review! Feedback like yours is invaluable in helping us grow and improve. We're so sorry to hear about your experience didn’t meet expectations. We will forward this feedback to our teams and partners to help guide future improvements. In the meantime, a member of our team will be reaching out via email to assist you further. Thank you for being such an important part of the Pets Table community! Warm regards, The Pets Table Team
