Sunday, November 8, 2026 · Customer reviews of US businesses
The Fair Hearing score
Great
13,463 reviews
PetLabCo.Select a line to read only those reviews.
Honesty, pricing, process and quality scores appear once 5 customers have rated them.
We are a professional community of animal lovers. Utilising scientific research to guide our development, we provide everything from vitamin supplements and grooming products, to general expert advice – all aimed at maximising the health and well-being of every pet.
PetLabCo. (thepetlabco.com) has 13,463 customer reviews on The Fair Hearing, with an average rating of 4.1 out of 5.
13,463 approved reviews, newest moderated first
The product shipped quickly!
By Nancy
Response from PetLabCo.· Aug 2, 2022
Hi Nancy, We're happy to know that you were satisfied with how your item was shipped quickly! 🥰 Your pet's health is our top priority! Thank you for your feedback! ❤️ Kind regards, PetLab Co.
Very good response to my problem and a refund I asked was taken care of very quickly excellent service thank you so much!
By Jctean Trexler U.
Response from PetLabCo.· Aug 1, 2022
Hi Jctean, We are so happy to hear that you were satisfied with your customer service experience. Your needs and your pet's health are our top priorities! 🐶 Thank you for your feedback. ❤️ Kind regards, PetLab Co.
Both my dogs are using the joint supplements and I'm seeing definite results.
By Brigette
Response from PetLabCo.· Aug 1, 2022
Hi Brigette, It's great to know that your dogs are having desirable results with our product.🥰 It's feedback like this that keeps us all super motivated here at PetLab Co to keep delivering great solutions for your dogs' health! All the best, PetLab Co.
I love the Petlab Dental liquid cleaner you put in their water. In 6 weeks what an incredible difference it really works. Aries we adopted a year ago he has horrible plaque buildup. But now he has such beautiful white teeth 🦷 we all are impressed to find a product which really works. It was tricky at first as the cats and dogs drink out of the same big huge stainless steel bucket 🪣 but I’ve found other ways to give to Aries. You definitely don’t want your cats to drink any of it. Not safe for them. I keep a water bowl by my bedside and offer him. Now he just looks at the bowl and I know what he wants, a drink. I was very hesitant 😟 to try this product but I have to admit it’s the best stuff ever!! I’d rather spend $79 on a 3 pack then $380 on the vet cleaning! I will state follow directions only a little bit if you pour too much your dog knows!!! Oh boy does he/she know! I’m just so proud of this product! You guys will be amazed!
By Lisa R.
Response from PetLabCo.· Aug 1, 2022
Hi Lisa, We're so happy you're satisfied with the results you're seeing! 🥰 Please be informed that our Dental Formula is safe for cats too so you will have no issue adding the product to the water that all your cats and dogs share. Nevertheless, we couldn't be happier to hear about this great progress and we hope we can keep helping Aries maintain his amazing oral health.❤️ All the best, PetLab Co.
I believe the joint care pills helped my older labs.
By Michele D.
Response from PetLabCo.· Jul 31, 2022
Hi Michele, We're happy to hear you're seeing improvements in your dog. 🥰 Thank you for trusting to use the PetLab brand! We are grateful for your review! Kind regards, PetLab Co.
going overboard for me. Adress was wrong which was no adress, sent back. they put the right adress on it and sent it to me.
By SueAnn D.
Response from PetLabCo.· Jul 29, 2022
Hi SueAnn, We are so happy to hear that you were satisfied with the resolution we provided and your customer service experience. Your needs and your pet's health are our top priorities! 🐶 Thank you so much for your review. ❤️ Kind regards, PetLab Co.
I have 2 golden retrievers! I begin giving them the probiotic chews after going back and forth with changing food and always worrying what was causing both to be itching all the time and my oldest all of a sudden had hot spots. My oldest (10) has also been consistently getting ear infections for YEARS. We used vet medicine 2x a week and they would somehow come back. We've been giving two pet lab chews a day to both dogs and the itching, hot spots and even her ears are clear of yeast for the last 2 months! I am soo happy to has found relief for my furbabies! Thank you petlab!!
By Katelyn D.
Response from PetLabCo.· Jul 28, 2022
Hi Katelyn, You're most welcome! ❤️ We're twice as happy to hear that our probiotic chews have been of great help to your golden retrievers! Thanks for your kind words. We're grateful that you have allowed us to help them. We're always here to help and your pups' health is our top priority. 🐶 All the best, PetLab Co.
Joint relief seems to help with my older dog but the price is steep.
By sharah
Response from PetLabCo.· Jul 27, 2022
Hi Sharah, We're happy to hear that your pup is getting some relief from the Joint Care Chews. We understand your thoughts about the price, but the subscription value is the best value that we provide. We hope you continue shopping with us and we encourage you to contact us should you have any additional concerns. PetLab Co.
