Monday, November 9, 2026 · Customer reviews of US businesses
The Fair Hearing score
Great
13,463 reviews
PetLabCo.Select a line to read only those reviews.
Honesty, pricing, process and quality scores appear once 5 customers have rated them.
We are a professional community of animal lovers. Utilising scientific research to guide our development, we provide everything from vitamin supplements and grooming products, to general expert advice – all aimed at maximising the health and well-being of every pet.
PetLabCo. (thepetlabco.com) has 13,463 customer reviews on The Fair Hearing, with an average rating of 4.1 out of 5.
13,463 approved reviews, newest moderated first
I love the products we give our 2 Great Pyrenees.
By Aaron K.
Response from PetLabCo.· Dec 8, 2023
Hi Aaron, Thank you for letting us know that your two furry friends are enjoying our supplements. We're so glad to be a part of their daily routine and help keep them happy and healthy! Stay pawsome, PetLab Co.
I truly don't see any improvement yet I'm going to try one more time this will be the third time.
By LAURA W.
Response from PetLabCo.· Dec 7, 2023
Hello Laura, We are sorry to hear that you haven't seen the desired results in your pet. Most of our customers tell us that they see results after 2-3 months of continuous daily use. We'd love to speak with you further. We'll have a representative reach out to you soon! Sincerely, PetLab Co
The customer service and products are equally amazing!! Our Shih Tzu is no longer licking her paws and her teeth are white!! After a small hitch with my subscription due to user error, I sent an e-mail and their quick reply included my solution...which was already entered and updated for my subscription!! My 12 year old pup is healthier than ever and we couldn't be happier!! Wish we had found Petlab Co. before trying other products, they have been a lifechanger for our furr baby!
By CHARLES K.
Response from PetLabCo.· Dec 7, 2023
Hi Charles, Thank you very much for your wonderful feedback! We are delighted to hear that our products and services have had such a positive impact on your beloved Shih Tzu. It warms our hearts to know that we are contributing to the happiness and health of your furry friend! ❤️ Stay pawsome, PetLab Co.
Your customer service was great! Very quick in responding to emails and gave a resolution promptly. The product was excellent!
By Hayddie O.
Response from PetLabCo.· Dec 7, 2023
Hey Hayddie, We truly appreciate your positive feedback and are delighted to hear that you were happy with our product and customer service. Thank you so much for your kind words! Stay pawsome, PetLab Co.
I like how good your customer service department takes care of issues . I like how much better my dogs are feeling no itching
By Michael H.
Response from PetLabCo.· Dec 7, 2023
Hi Michael, Thank you so much for your kind words. We're thrilled to hear that our service was helpful and that your furry friends are doing well on the chews. We appreciate your trust in us and hope to continue being there for you and your pups! All the best, PetLab Co.
This stuff is not working on my dog. I have read where people says it works on their dogs in four days. Been using it for three or four weeks. Nothing has happened and I am very disappointed. It says you can get a refund, I want one.
By Alice H.
Response from PetLabCo.· Dec 6, 2023
Hello Alice, We are sorry to hear that you didn't see the desired results in your pet. Most of our customers tell us that they see results after 2-3 months of continuous daily use. We'd like to speak with you further about your experience. We'll have a representative reach out to you soon! Sincerely, PetLab Co
Assisted by Alexander : Fantastic young man! In our conversation I mentioned I just lost my youngest daughter, 28 years of age. His sensitivity, kindness was truly amazing. As. Senior losing a child is detrimental to any family. As for my order, he was perfect. My dogs respond to this product 100%. Thank you Alexander & your team. Great company !
By Greg G.
Response from PetLabCo.· Dec 6, 2023
Hi Greg, Thank you for your kind words. It's wonderful to hear that we were able to provide you with exceptional service and that the product is working so well for your dogs. Take care and we wish you well! Best regards, PetLab Co.
Great Customer Service & good suppliments for your Fur babies. Also, speedy shipping!
By Trina
Response from PetLabCo.· Dec 5, 2023
Hi Trina, We are thrilled to hear about your positive experience with our products and service! We greatly appreciate your kind words. Thank you for choosing us! ❤️ Best regards, PetLab Co.
