Monday, November 9, 2026 · Customer reviews of US businesses
The Fair Hearing score
Great
13,463 reviews
PetLabCo.Select a line to read only those reviews.
Honesty, pricing, process and quality scores appear once 5 customers have rated them.
We are a professional community of animal lovers. Utilising scientific research to guide our development, we provide everything from vitamin supplements and grooming products, to general expert advice – all aimed at maximising the health and well-being of every pet.
PetLabCo. (thepetlabco.com) has 13,463 customer reviews on The Fair Hearing, with an average rating of 4.1 out of 5.
13,463 approved reviews, newest moderated first
Great product, I've purchased the probiotic chews and live this for my 2 bulldogs. I would definitely recommend this.
By KELLY W.
Response from PetLabCo.· Jun 4, 2024
Hi Kelly, Thank you so much for your wonderful review! We're thrilled to hear that our supplement has made a positive impact on your dogs' health. Seeing happy, healthy dogs is why we do what we do. All the best, PetLab Co.
Quick to reply to my questions, efficient delivery
By Elizabeth M.
Response from PetLabCo.· Jun 4, 2024
Hi Elizabeth, Thank you for your kind words about our customer service! We aim to exceed expectations and it's fantastic to know that we achieved that with you. Stay pawsome, PetLab Co.
I have been using this for my toy Aussie for about six weeks. It has done an amazing job cleaning his teeth.
By Olivia C.
Response from PetLabCo.· Jun 4, 2024
Hi Olivia, We're absolutely thrilled to hear that our product has made such a positive impact on your Aussie's dental health. Your feedback motivates us to continue delivering top-notch products that pet parents can trust. 🥳 Thank you, PetLab Co.
Petlab has saved our Corgi from itchy paws and a lot of misery. Bailey has been on the probiotic chews for some time now. He has been free from itchy and discomfort for quite a while. I would recommend Petlab probiotics to any dog owner, who sees their dog in discomfort. Thank you Petlab’s I am a lifetime consumer.. gini Buschine
By Gini B.
Response from PetLabCo.· Jun 4, 2024
Hello Gini, We're thrilled to hear that Bailey has found comfort with our Probiotic chews. Thank you for your heartfelt recommendation, and we appreciate your trust and loyalty. We're dedicated to continuing to provide the highest quality products for Bailey and all our furry friends. Thank you for being a part of the PetLab family! Stay pawsome, PetLab Co.
My fur baby is finally taking her probiotics! I had subscribed but she absolutely would not try even one. When I emailed them I got immediate customer service which was grand. Thank you PetLab! And she is finally eating them!
By Linda C.
Response from PetLabCo.· Jun 4, 2024
Hey Linda, We're delighted to hear that your fur baby is finally enjoying our Probiotics Chews! Customer satisfaction is our top priority, and we're glad you had a positive experience with our customer care team. We appreciate your support and look forward to providing more great products for your beloved pet! All the best, PetLab Co.
I have been receiving products from PetLab for several years. The products are exceptional quality and work as advertised. When I have questions, I find their support staff to be informed and helpful. When I need to adjust delivery or product type, they go out of their way to ensure my needs and the needs of my pets are met. Excellent all the way around!
By KLindly
Response from PetLabCo.· Jun 4, 2024
Hey KLindly, We're thrilled to hear that you've been enjoying our products for several years and that they've met the needs of your pets. It's wonderful to know that our customer care team has been helpful. Thank you for recognizing our commitment to exceptional service and going out of our way to meet your pet's needs. ❤️ Sincerely, PetLab Co.
Best stuff ever!!! My boy (who has sadly crossed over) loved the dental sticks, the Probiotics, the beef chews. The only thing I wasn't crazy about was the dental powder because while it did help with his breath, it didn't do much in terms of making the teeth whiter. And he wasn't super crazy about it either. But all of the other products were BIG winners. If I were to get another dog, I would start them up again on the various products from this wonderful company. In addition, the customer service is exceptional.
By Liana C.
Response from PetLabCo.· Jun 4, 2024
Hi Liana, We truly appreciate your heartfelt feedback and your loyalty to our products. We are honored to have been a part of your dog's life, bringing joy and health through our products. Should you ever welcome another furry friend into your life, we would be thrilled to continue supporting you both. Thank you for recognizing our exceptional customer service; we are here for you every step of the way. 💙 Stay pawsome, PetLab Co.
While your products do seem to help our dogs. I do not need as much as being sent or as often .
By Peggy H.
Response from PetLabCo.· Jun 4, 2024
Hi Peggy, We're glad to hear our product seems to help your dogs and we're sorry that you are receiving your order too soon. We'll reach out and sort things out for you. Could you kindly provide us with your Order ID? Thank you. Stay pawsome, PetLab Co.
