Monday, November 9, 2026 · Customer reviews of US businesses
The Fair Hearing score
Great
13,463 reviews
PetLabCo.Select a line to read only those reviews.
Honesty, pricing, process and quality scores appear once 5 customers have rated them.
We are a professional community of animal lovers. Utilising scientific research to guide our development, we provide everything from vitamin supplements and grooming products, to general expert advice – all aimed at maximising the health and well-being of every pet.
PetLabCo. (thepetlabco.com) has 13,463 customer reviews on The Fair Hearing, with an average rating of 4.1 out of 5.
13,463 approved reviews, newest moderated first
I called five days ago and left a message and as of today no one has contacted me. Glad it wasn't critical.
By Raymond S.
Response from PetLabCo.· Aug 12, 2024
Hi Raymond, We're sorry to know that you haven't received a response from us yet. We would like to look further into this for you. Would you mind sharing your Order ID with us? We will have a team member reach out to you shortly. Thank you, PetLab Co.
Subscriptions are always shipped on schedule. Products seem to do what they should. THANKS PET LAB!
By DON C.
Response from PetLabCo.· Aug 30, 2024
Hi Don, Knowing that our customer service and products have made a positive impact is the greatest compliment we could receive. Thank you for trusting us and for being such an important part of our community. We’re delighted to have been able to serve you! Best regards, PetLab Co.
The information on your website is very informative. You have a science behind your products.
By Peachy - 6.
Response from PetLabCo.· Aug 12, 2024
Hi Peachy, We truly appreciate your positive feedback. It’s wonderful to know that you found our website helpful. Thank you for taking the time to share your experience. All the best, PetLab Co.
The price is acceptable and my dog thinks he is getting a special treat. He has only been on it for a couple of weeks, but I haven't seen any improvement yet.
By Judy G.
Response from PetLabCo.· Aug 12, 2024
Hi Judy, We regret that the product didn't live up to expectations, as it has for others. We would like to discuss the product further with you. If you could share with us your Order ID, we will have a team member reach out to you shortly. Best regards, PetLab Co.
nothing in particular.
By Donald H.
Response from PetLabCo.· Aug 12, 2024
Hello Donald, We appreciate your review! We're pleased to know that you are satisfied with our product and service. If you require any assistance, feel free to reach out to us at [email protected]. Best regards, PetLab Co.
These chews are great. My pup no longer carry a lasting odor on her paws and backend. This has proven to be an effective probiotic. Highly recommend.
By Pamela P.
Response from PetLabCo.· Aug 30, 2024
Hey Pamela, We're glad that our product has met your expectations and that your pup is benefitting from it. Thank you for the fantastic feedback! Best regards, PetLab Co.
I like this company because if there is ever a problem they take care of it right away
By Noelle
Response from PetLabCo.· Aug 12, 2024
Hey Noelle, Thank you for taking the time to leave such a positive review. We’re glad to hear that our team was able to assist you effectively and make your experience enjoyable. Your feedback motivates us to keep delivering excellent service. Sincerely, PetLab Co.
Awesome great service fast delivery
By Jerry G.
Response from PetLabCo.· Aug 30, 2024
Hey Jerry, Hearing that we were able to offer you exceptional service brings us joy. Thank you for your kind acknowledgment! Warm regards, PetLab Co.
