Monday, November 9, 2026 · Customer reviews of US businesses
The Fair Hearing score
Great
13,463 reviews
PetLabCo.Select a line to read only those reviews.
Honesty, pricing, process and quality scores appear once 5 customers have rated them.
We are a professional community of animal lovers. Utilising scientific research to guide our development, we provide everything from vitamin supplements and grooming products, to general expert advice – all aimed at maximising the health and well-being of every pet.
PetLabCo. (thepetlabco.com) has 13,463 customer reviews on The Fair Hearing, with an average rating of 4.1 out of 5.
13,463 approved reviews, newest moderated first
As a fairly new client , we didn't know what to expect. Customer service is unmatched. Communication is top notch. I only put random date below.
By Laura B.
Response from PetLabCo.· Aug 12, 2024
Hi Laura, Thank you so much for your kind words! We’re thrilled to hear that you had a great experience with our customer service team. Your satisfaction is one of our top priorities, and we’re delighted that our efforts have made a positive impact. All the best, PetLab Co.
Orders arrive on time as expected and the products work great.
By mike W.
Response from PetLabCo.· Sep 4, 2024
Hey Mike, Thank you so much for the kind words! We’re overjoyed that our supplement makes a positive difference and your orders arrive on time. Give your pup some extra snuggles from us! Warm regards, PetLab Co.
I was looking for a product to help my golden retriever with his digestive issues. I emailed with questions and received prompt responses. The dog is doing well with the products that he is on. The website makes it easy to make changes to my subscriptions. All in all I find the products are quality and have had great customer service.
By Janet C.
Response from PetLabCo.· Sep 11, 2024
Hi Janet, Your wonderful review really made our day! It’s customers like you who inspire us to continually improve. Thank you for trusting us and for being such an important part of our community. We’re delighted to have been able to serve you! 💙 Best regards, PetLab Co.
Always can count on this company for informative info and great quality products.
By Theresa H.
Response from PetLabCo.· Sep 11, 2024
Hi Theresa, We’re so happy to hear that you’ve had a great experience with us. It’s our mission to provide the best for pets and pet parents, and we’re grateful to have amazing customers like you who share our passion. Thank you for your trust! Sincerely, PetLab Co.
PetLab's ProBright is an amazing product. All 3 of our dogs eat it sprinkled over their breakfast. Their teeth are white and none of them has "doggy breath!" Also, their customer service is very responsive to the chat feature. LOVE this company!
By Maryann LeDuc M.
Response from PetLabCo.· Sep 11, 2024
Hi Maryann, We’re overjoyed to hear that you’ve had a wonderful experience with us and that our products have been beneficial for you and your pets. Our team works hard to make a positive impact, and it’s feedback like yours that keeps us motivated and inspired. We’re so grateful to have you in our community! 💙 Best regards, PetLab Co.
The anal support product for dogs is really easy to add to food and helps my older dog keep healthy bowel movement.
By Anita K.
Response from PetLabCo.· Sep 11, 2024
Hey Anita, We're so happy to hear that our product is working well for your dog. Stories like yours are why we’re so passionate about what we do. We’re grateful to have you and your dog as part of our community. 🐾 Kind regards, PetLab Co.
If your dog has allergies, I highly recommend trying PetLab’s Allergy &Immune daily. It’s helped my precious dog immensely. She has gooky eyes without it, so she expects her supplement before I can have my morning coffee. Loves it!
By Karen I.
Response from PetLabCo.· Sep 11, 2024
Hi Karen, This is the kind of feedback that makes all our hard work worthwhile! We’re overjoyed to know that our product is having such a positive impact on your dog. Thank you for taking the time to share this with us – it truly brightens our day and keeps us motivated to continue improving! 🐕 All the best, PetLab Co.
Love the results for my lab and his joints. Have recommended to several other pet parents.
By Alicia S.
Response from PetLabCo.· Sep 11, 2024
Hi Alicia, We're thrilled to hear that your Lab has found comfort with our chews. Thank you for your heartfelt recommendation. We're dedicated to continuing to provide the highest quality products for your dog and all our furry friends. 🥰 Kind regards, PetLab Co.
