Sunday, November 8, 2026 · Customer reviews of US businesses
The Fair Hearing score
Great
13,463 reviews
PetLabCo.Select a line to read only those reviews.
Honesty, pricing, process and quality scores appear once 5 customers have rated them.
We are a professional community of animal lovers. Utilising scientific research to guide our development, we provide everything from vitamin supplements and grooming products, to general expert advice – all aimed at maximising the health and well-being of every pet.
PetLabCo. (thepetlabco.com) has 13,463 customer reviews on The Fair Hearing, with an average rating of 4.1 out of 5.
13,463 approved reviews, newest moderated first
Clean teeth and breathe is achievable!!!
By Roselle A J.
Response from PetLabCo.· Jun 30, 2026
Hi Roselle, We're so happy to hear you're achieving such great results! Thank you for sharing your positive experience with us. Warm regards, PetLabCo.®
You are planning to send me more products that I have asked multiple times to cancel., I am getting very frustrated and angry about it
By Kay
Response from PetLabCo.· Jul 1, 2026
Hi Kay, We are sorry to hear about your experience. Our team can be reached via: Email: [email protected] Phone: 1-866-473-8522 You also have full control over your subscription from your account portal found here: https://account.thepetlabco.com/login Someone from our Customer Experience team will follow up with you shortly to provide support. Thanks for bringing this to our attention. Warm regards, PetLabCo.®
I do get my order quickly for my auto delivery. The product is keeping my dog's breath fresh and no added build up of plaque but the teeth are not white as depicted on pictures. As long as it works to stop added plaque , I'm happy.
By Mary
Response from PetLabCo.· Jun 30, 2026
Hi Mary, We appreciate you sharing your experience with us! It's wonderful to hear that your auto-delivery is prompt and that the product is effectively maintaining your dog's fresh breath and making a difference. With consistency, many customers notice improvements months after months. Warm regards, PetLabCo.®
I haven't seen an improvement in the plak on my dogs teeth or their breath. Dogs like the flavour.
By Lisa
Response from PetLabCo.· Jul 1, 2026
Hi Lisa! Thank you so much for sharing your experience. We are sorry to hear you have not seen the desired results. We've found it usually takes 90 days of the recommended daily dose to see potential benefits. That's normal for any supplement. Someone from our Customer Experience team will follow up with you shortly to provide support. Thanks for bringing this to our attention. Warm regards, PetLabCo.®
The product itself...
By TIMOTHY H.
Response from PetLabCo.· Jun 30, 2026
Hi Timothy, Thank you for your 5-star review! We truly appreciate it. Warm regards, PetLabCo.®
The joint pills gave my dog more years without pain. He started taking them and was able to jump up and set with me. I have also started giving my other senior dog these pills because he was favoring his back legs.
By customer
Response from PetLabCo.· Jun 30, 2026
Hi there, We are so happy to hear that our Joint Care Chews have made your dog live more comfortably and enjoy time with you again. It's wonderful that you're seeing positive results with your other senior dog as well. Thank you for sharing your experience! Kind regards, PetLabCo.®
Our vet just can't believe that my 9 year old golden has never had to get a dental cleaning, her teeth have been pearly white thanks to this product!
By customer
Response from PetLabCo.· Jun 30, 2026
Hi there, We're thrilled to hear about the amazing results you've seen with your golden's teeth! It's wonderful that our product has helped keep them pearly white and impressed your vet. Best regards, PetLabCo.®
Our little dog has been much happier after using the probiotic formula. Before, she was scratching and gnawing at her skin and paws constantly. We were having to take her to the vet about once a month for allergy shots and using a spray that she hated. She doesn’t do that anymore and her fur has grown back in and gotten thicker. She loves the taste and thinks it’s a treat. She is also much calmer and relaxed. I have been telling everyone I know with dogs about this product and how great it works.
By B McMath, T.
Response from PetLabCo.· Jun 30, 2026
Hi there, We are so happy to hear that our Probiotic has made such a positive difference for your beloved dog! It's wonderful to know that her scratching and gnawing have subsided, and that her fur is growing back thicker. We are also delighted that she enjoys the taste and is much calmer. Thank you for sharing your fantastic experience and for recommending us to others! Kind regards, PetLabCo.®
