Monday, November 9, 2026 · Customer reviews of US businesses
The Fair Hearing score
Great
13,463 reviews
PetLabCo.Select a line to read only those reviews.
Honesty, pricing, process and quality scores appear once 5 customers have rated them.
We are a professional community of animal lovers. Utilising scientific research to guide our development, we provide everything from vitamin supplements and grooming products, to general expert advice – all aimed at maximising the health and well-being of every pet.
PetLabCo. (thepetlabco.com) has 13,463 customer reviews on The Fair Hearing, with an average rating of 4.1 out of 5.
13,463 approved reviews, newest moderated first
My two dogs are doing a lot better. Thank you Pet Lab CO.
By Timmy M.
Response from PetLabCo.· Sep 16, 2024
Hi Timmy, Your feedback is greatly valued. We’re so pleased that our product is having a positive impact on your dogs' health and happiness. Thank you for your support and kind words. Kind regards, PetLab Co.
Our dogs love their dental chews that we order from you on a subscription plan. We always have them thanks to your plan.
By G. B.
Response from PetLabCo.· Sep 16, 2024
Hi G, We're so happy to hear that the subscription service has helped ensure your dogs' supplement is consistently available. It's our pleasure to provide convenience and peace of mind for you and your dogs. Thank you for entrusting us with their needs! 🥰 Stay pawsome, PetLab Co.
These work great for ear itching on my dogs.
By Elaine S.
Response from PetLabCo.· Sep 16, 2024
Hello Elaine, Thank you for sharing how well our product is working for your dogs. We’re delighted to hear about the positive results and are grateful for your feedback.🌟 Best regards, PetLab Co.
I had two older dogs that seem to have speed and problems with their joints. We ordered and gave them joint care and both improved with just there everyday things. I was very well pleased. I’ve lost them for to age and now have two puppies and I’m continuing to give them joint care to help them before they have any issues. I love the fact that they both wait at the cabinet door everyday for that chew and they think it’s a treat.
By Patti R.
Response from PetLabCo.· Sep 16, 2024
Hey Patti, Thank you so much for sharing your wonderful experience! It's incredible to hear how the Joint Care chew has made a positive impact on your dogs' mobility. The fact that they look forward to their chews is a testament to how much they enjoy them. We're thrilled to have been able to provide a product that has made a difference in your furry friends' lives. 🐾 Kind regards, PetLab Co.
My dog is nearly 11 years old. I have been using Pet Lab's Dental Formula for over 5 years. Her breath is no longer smelly and her teeth look wonderful. It's so easy to use; I just put it in her water bowl daily. I highly recommend this product.
By Shannon H.
Response from PetLabCo.· Sep 11, 2024
Hey Shannon, Thank you for sharing how well our product is working for your dog. We’re delighted to hear about the positive results and are grateful for your feedback. 🥰 Sincerely, PetLab Co.
Love this company. Both my dogs take the allergy treat/pill and have largely benefited from it.
By Vickie B.
Response from PetLabCo.· Sep 18, 2024
Hi Vickie, This makes us so happy to hear! Thank you for sharing your positive experience with our product. We're thrilled to know it's making a difference for your dogs' well-being. 😊 Best regards, PetLab Co.
The customer service at Petlab is one of the best I’ve experienced. They listen to the customer and do everything possible to accommodate the situation.
By Janet H.
Response from PetLabCo.· Sep 18, 2024
Hi Janet, Your kind words about our customer service mean so much to us. It's heartwarming to know that our efforts have left a lasting positive impression on you. Thank you for your support and for taking the time to share your feedback – it motivates us to continue raising the bar. 💙 All the best, PetLab Co.
The product started out great. I have noticed as of late that the product is not working as well as it used to. Not sure if this means I have to give more product to my dog.
By Melody G.
Response from PetLabCo.· Aug 13, 2024
Hi Melody, We're glad to know that your dog is benefitting from our product. We always suggest giving your dog the recommended dosage daily for optimal results. If you have further concerns about your dog's symptoms, it's a good idea to seek the advice of a veterinarian, as there may be underlying issues at play. Feel free to reach out to us at [email protected] should you have further questions or concerns. All the best, PetLab Co.
