Monday, November 9, 2026 · Customer reviews of US businesses
The Fair Hearing score
Great
13,463 reviews
PetLabCo.Select a line to read only those reviews.
Honesty, pricing, process and quality scores appear once 5 customers have rated them.
We are a professional community of animal lovers. Utilising scientific research to guide our development, we provide everything from vitamin supplements and grooming products, to general expert advice – all aimed at maximising the health and well-being of every pet.
PetLabCo. (thepetlabco.com) has 13,463 customer reviews on The Fair Hearing, with an average rating of 4.1 out of 5.
13,463 approved reviews, newest moderated first
Pet lab done great they answered my text and got my product to me in a few days.
By Dennis B.
Response from PetLabCo.· Nov 20, 2025
Hello Dennis, We're happy to hear that our service met your needs! We appreciate your feedback and are glad we could provide a swift and helpful experience. Best Regards, PetLabCo.
I truly wish that a different source/type of delivery method could be used. I am not pleased with UniUni delivery service at all!!!
By Constance J.
Response from PetLabCo.· Nov 20, 2025
Hello Constance, Thank you for sharing your feedback. We’re very sorry to hear that your experience with UniUni delivery hasn’t met your expectations. We completely understand how important timely and reliable delivery is. You may consider reporting this issue to your local courier for quicker resolution. We’ll also be sure to share your concerns with our logistics team as we continually review our shipping partners. In the meantime, our team will be reaching out to ensure you’re fully taken care of. We truly appreciate you letting us know. Kind regards, PetLabCo.
STOP SENDING AND CHARGING!!!!!! I’ve asked many time!!
By Lex S.
Response from PetLabCo.· Nov 20, 2025
Hello Lex, We’re very sorry for the frustration this has caused. We’ve been unable to locate a cancellation request under your email. Could you please confirm how you previously reached out to us so we can investigate this further? In the meantime, our team will make sure your subscription is fully canceled to prevent any future charges. We truly appreciate your patience and for bringing this to our attention. Kind regards, PetLabCo.
U guys keep taking money out of my account and I dnt use ur product
By Xiomara P.
Response from PetLabCo.· Nov 20, 2025
Hello Xiomara, We're so sorry about your experience, and I understand that you no longer need the product. I’ve checked your account, and it shows that your subscription has already been canceled on our end. You should not see any further charges moving forward. In the meantime, our team will be reaching out to make sure you’re fully taken care of. We really appreciate you bringing this to our attention! Kind regards, PetLabCo.
I am on auto delivery every 3 months but received this delivery when I had gotten a delivery last month???
By Lee P.
Response from PetLabCo.· Nov 20, 2025
Hello Lee, I’m sorry for the confusion regarding your recent delivery. I’d be happy to take a look at your account to confirm what happened and make sure your subscription is set to the correct 3-month schedule. In the meantime, our team will be reaching out to make sure you’re fully taken care of. We really appreciate you bringing this to our attention! Kind regards, PetLabCo.
The company product is great and the delivery is great
By Lori B.
Response from PetLabCo.· Nov 20, 2025
Hello Lori, We appreciate you taking the time to share your positive experience with our product and delivery service. We're so glad everything went smoothly! Best Regards, PetLabCo.
So surprised this stuff works but it truly does! My dog likes to eat cat poo, so she has the worst breath, but this cleans her mouth and has gotten rid of the smell in a weeks time
By Cassie S.
Response from PetLabCo.· Nov 20, 2025
Hello Cassie, Thank you for sharing your experience! We’re so happy to hear that our product is making a positive difference to your dog’s breath. It’s great to know your pup is enjoying it as well! Best Regards, PetLabCo.
Me gusta su servicio
By Anibal R.
Response from PetLabCo.· Nov 20, 2025
Hola, Aníbal, ¡Muchas gracias por tus amables palabras! Nos alegra saber que estás disfrutando de nuestro servicio. Agradecemos sinceramente tu apoyo y esperamos seguir prestándote servicio a ti y a tu mascota. Atentamente, PetLabCo.
