Easy to order.
Easy to order.. great communication. Reasonable pricing and most of all one exceptional fit!!!!
By Jim
Monday, November 9, 2026 · Customer reviews of US businesses
The Fair Hearing score
Excellent
102 reviews
Select a line to read only those reviews.
Honesty, pricing, process and quality scores appear once 5 customers have rated them.
theperfectjean.nyc is listed under Clothing & Underwear.
theperfectjean.nyc (theperfectjean.nyc) has 102 customer reviews on The Fair Hearing, with an average rating of 4.6 out of 5.
102 approved reviews, newest moderated first
Easy to order.. great communication. Reasonable pricing and most of all one exceptional fit!!!!
By Jim
Always fun banter with TPJ! I'm a cheapskate so keep the sales and discounts coming! A customer rewards loyalty program would be a good perk for your regular customers! Just saying!
By Roland
TPJ has the most awesome customer service! Not to mention the fantastic clothes!
By Jonathan B.
Easy to deal with. Customer service is great and the product is unmatched. The most comfortable jeans you will ever own.
By Robert G.
Was able to get a response to an email in a very short time. They understood my issue and able to give a great customer service satisfaction response . The pants are great but customer service is missing these days and nice to see some companies see the importance
By Dawn W.
Life gets in the way of simple things like returning/exchanging when clothes don't fit right. I was ready to leave TPJ and go elsewhere. With direct help from Kim and Cheska I not only stayed with TPJ, I changed my outlook about what great customer service looks like. TPJ has the 'right' people in the 'right' roles and, because of this, I'll probably be a TPJ lifer! Thank you!!
By Consumer
These jeans fit perfectally!
By Jerry
Love these jeans and kahkis. The look as good as they feel.
By Larry P.