Honesty, pricing, process and quality scores appear once 5 customers have rated them.
About THE OG FACTORY
Welcome to our print shop! We're a team of dedicated professionals who are passionate about creating amazing stickers that help our customers express themselves and stand out from the crowd.
THE OG FACTORY (theogfactory.com) has 66 customer reviews on The Fair Hearing, with an average rating of 3.3 out of 5.
I got another email for a review and I'm happy to leave it. OG Factory stiffed me out of 200 stickers (order was for 400)......
I submitted a payment dispute with my credit card because after a month there was no attempt to correct my order. See my review posted in Aug/Sept.
Shop at your own risk!
Edit***In spite of the snarky reply..... I'll reiterate -- SHOP AT YOUR OWN RISK.
By LC
Response from THE OG FACTORY· Oct 5, 2023
Thank you for sharing your thoughts with us. We truly appreciate your input, and your order, which, if memory serves us correctly, took a May trip to your doorstep.
Read our dispute policy
Regarding your concerns and the mysterious second review, it's indeed a complex puzzle. We pride ourselves on shipping and delivering the correct number of items – it's like our very own version of "Count the Beans." 🧮
However, when it comes to credit card disputes, it's a bit like passing the baton in a relay race. We've handed off our part of the race, and now it's up to the credit card gods to determine the outcome. 🏁📊
In any case, we hope this matter gets resolved to your satisfaction, and we wish you a spectacular day ahead. If you ever decide to embark on another online shopping adventure, we'll be here, ready to make it as smooth as butter on a warm biscuit. 😊🛒
More wrongs than rights
Disappointing company to deal with. I’ve purchased from this company 3 times now.
First order I was understanding. Cheap prices = cheap quality. Slow as molasses turn around times.
My second order was clearly a top priority of theirs because I complained on their ig page. The quality and turnaround time was top tier.
My third and most recent order has been a complete s**t show. Took 2 weeks to produce and ship my stickers. Once the package arrived only half of my order was there. I reached out and they tell me “ there was a problem with our toner, it was shipped earlier this week.” Ok that’s fine. Second package comes in a week later. I received 90 out of the 200 I was supposed to receive.
This company needs to take a break from their “sales” and focus on q.c.
By DMAdventures David M.
Response from THE OG FACTORY· Sep 26, 2023
We must say, your review has left us utterly baffled! It seems you're at a crossroads between lightning-fast delivery and subpar quality versus impeccable quality and on-time delivery. We can't help but wonder if you've stumbled upon a secret sticker-making service we're not aware of, offering the best of both worlds!
Regarding your surprise at receiving a response over the weekend, we must admit, we're just as bewildered. It's almost as if technology has evolved to a point where we can communicate beyond the constraints of business hours! How intriguing!
Rest assured, we take our sticker quality incredibly seriously. Each sticker goes through a rigorous evaluation process before it leaves our premises. If, by some strange twist of fate, a sticker doesn't meet our exacting standards, we'd never dream of making you wait. We'd promptly remove it from the shipment and send you only the impeccable ones. After all, we wouldn't want our valued customers to endure a lengthy wait!
In the end, the choice is yours, dear customer – do you dare to embark on the quest for the elusive low-quality, lightning-fast sticker service, or will you choose the path of perfection and timely delivery with us? The sticker world is a mysterious place, indeed.
Furthermore, we appreciate your vigilance in pointing out that only 91 stickers were delivered initially. We can only assume that the other stickers must have been on a vacation and have now decided to join the party. Rest assured, the remaining stickers were shipped today, and we trust they'll arrive
Always coming through
Always coming through, site is easy to navigate, price points + quality is awesome, still seeing our stickers from our very first run with OGF on water bottles is so cool & still in tact. Def would love to be a part of a referral code program.
By Lucinda
Response from THE OG FACTORY· Sep 26, 2023
Thank you for ordering you are the best
Ordered from instagram...
Ordered from instagram and was surprised how smooth the process was. Great service and great price
By J W.
Response from THE OG FACTORY· Sep 26, 2023
Awesome thank you
I honestly can't believe I ordered a…
I honestly can't believe I ordered a second time with them.
My first order was a sticker for 5 inches, they sent me a sticker 8L x 5W, WAY TOO HUGE.
a month later, I reordered and two items are missing. I've emailed them. 10 times, left three voicemails but nothing.
DO NOT USE THIS COMPANY. SCAM.
By Anime C.
Avoid these scammers!!
Shorted me more than half of my order. The quality on the stickers I did receive were so awful that they were unusable. Blurry images and so many tears around the edges it looked like they were punched out by a drunk monkey. Customer service accused me of sabotaging my own order, saying the full number left their factory in perfect condition. Complete scammers, do not waste your time or money!!
THE OG FACTORY