Great service
Great service, no surprises.
By Mike H.
Sunday, November 8, 2026 · Customer reviews of US businesses

The Fair Hearing score
Average
757 reviews
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Honesty, pricing, process and quality scores appear once 5 customers have rated them.
We pride ourselves on our extensive knowledge of the Norcold, Dometic, Furrion, and InVision products we sell, the affordable rate we're able to sell them for, and the superior customer service we're committed to provide. RVFridgeGuys.com is an independent Norcold, Dometic, InVision, and Furrion parts retailer dealing in genuine and new parts only. Our service to you, our customer, does not end until the parts you have purchased are successfully installed and you're back on the road with a working refrigerator.
RV Fridge Guys (thenorcoldguy.com) has 757 customer reviews on The Fair Hearing, with an average rating of 3.5 out of 5.
757 approved reviews, newest moderated first
Great service, no surprises.
By Mike H.
Thank you Brian for supplying that lower door for my Norcold RV refrigerator. A perfect fit and easy to replace. You saved the day. May you have continued business success. Joe & Wendy C.
By Wendy Leavitt C.
Had trouble with my refridgerator cooling. Called the Norcold Guy, explained what issues I had over the phone while sitting in my camper. He told me exactly how to troubleshoot, what the problem was, what part to buy (Thermistor), and how easy it was to install. He was right. I bought the part and installed it in 5 minutes. The technician was professional, courteous and easy to work with. It was one of the most stress free call ever made for service questions.
By Michael R.
Found the step by step troubleshoot guides very helpful. Solved my problem without having to call a professional. Parts I needed were shipped immediately and arrived in a few days. Refrigerator is up and running perfectly. Highly recommend the Norcold Guy.
By David K.
Satisfied customer. Met expectations. would buy again. Well organized website.
By Camperman
fast and correct
By Jeff F.
Let us know right away that order was backed, and arrived about a week later and perfect!
By Diane
Unfortunately I never received my parts, it was easy enough to order and the site was pretty good, and easy enough to use. Just wish I would have gotten the parts. Also it would be great if I could call them and let them know!!! Thank you -Will
By Will H.
Response from RV Fridge Guys· Oct 26, 2020
This was a special order you placed with a lead time of 3-5 weeks since it is on backorder in the industry. It states this right above the "add to cart" on the product page. We are still waiting on it to come in but will ship it out just as soon as it does!