I did not receive the product
I did not receive the product
By Thomas D.
Sunday, November 8, 2026 · Customer reviews of US businesses

The Fair Hearing score
Average
757 reviews
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Honesty, pricing, process and quality scores appear once 5 customers have rated them.
We pride ourselves on our extensive knowledge of the Norcold, Dometic, Furrion, and InVision products we sell, the affordable rate we're able to sell them for, and the superior customer service we're committed to provide. RVFridgeGuys.com is an independent Norcold, Dometic, InVision, and Furrion parts retailer dealing in genuine and new parts only. Our service to you, our customer, does not end until the parts you have purchased are successfully installed and you're back on the road with a working refrigerator.
RV Fridge Guys (thenorcoldguy.com) has 757 customer reviews on The Fair Hearing, with an average rating of 3.5 out of 5.
757 approved reviews, newest moderated first
I did not receive the product
By Thomas D.
Good price and quick turnaround considering the part that I needed was on back order.
By Dean V.
Process of ordering was quick and easy. I would have liked a better way to track my order though.
By Susan G.
Overall good experience,good website with helpful troubleshooting tips .only bad thing was the suprise that my part was not in stock and had to be special ordered.if I had known,I probably would have looked for one locally.Still,in the end I’ll be happy to have my fridge working again
By jess W.
Web site said part was in stock when it is not
By Ricky P.
You don’t have the thermocouple that I ordered.
By Dan P.
the product has unfortunately never arrived, its been months now.
By Bruce C.
I have not received the items I ordered
By BradB