Saturday, November 7, 2026 · Customer reviews of US businesses
The Fair Hearing score
Excellent
13 reviews
Mushroom MerchantSelect a line to read only those reviews.
Honesty, pricing, process and quality scores appear once 5 customers have rated them.
Our mission is simple, we make growing mushrooms easy for anyone. Trusted online retailer of mushroom growing supplies and mycology equipment. Our team of mycologists makes mushroom grow kits, sterilized grain, substrate and much more. We also supply lab supplies for mycology. Some of these items include agar plates, agar slants, and liquid culture mix. The Mushroom Merchant manufactures all of our products in a state of the art laboratory. Products are made in a clean room, and are always sterile. We make mycology simple.
Mushroom Merchant (themushroommerchant.com) has 13 customer reviews on The Fair Hearing, with an average rating of 4.5 out of 5.
13 approved reviews, newest moderated first
it was outstanding, the whole process was very prompt EXCELLENT CUSTOMER SERVICE .
By ronald C.
Response from Mushroom Merchant· Jan 18, 2024
Hello, Thank you for your feedback! We are very happy you enjoyed your experience. It is also great to hear you are satisfied with our customer service. Thank you for your business and review.
Shipped fast and has a great product!
By Mustapick, J.
Response from Mushroom Merchant· Jan 3, 2024
Hello Jordan, Thank you for your review! We are happy to hear you are enjoying your grow bags and received them quickly.
Quick shipping I generally I order substrate, and so far so good in regards to it be contamination free.
By Tee L.
Response from Mushroom Merchant· Dec 22, 2023
Hi Tee. Thank you for your review! We appreciate your business and are very happy you are enjoying the substrate.
I have sent 2 emails with a simple question. The response came from a email named admin, it was sent to junk by a email spam filter. My question was answered, it was difficult to find.
By Dr D.
Response from Mushroom Merchant· Dec 20, 2023
Hello, thank you for your review. We received your question yesterday and did send you a reply within 1 hour. Please check your spam folder or take another look at your inbox. Thank you
I ordered a grain bag and agar plates. Both arrived in 3 days and were in perfect condition. I was especially impressed with how well they were packaged, although they do use a lot of bubble wrap. I guess it’s worth it to protect the product !
By Sammy L.
Response from Mushroom Merchant· Feb 19, 2024
Thank you for your order and your feedback! We are happy to hear you are satisfied with your experience, and that your items arrived safely.
