Knowledgeable staff
Knowledgeable staff
By customer
Saturday, November 7, 2026 · Customer reviews of US businesses
The Fair Hearing score
Excellent
165 reviews
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Honesty, pricing, process and quality scores appear once 5 customers have rated them.
The Mountain Air is a family-owned, specialty outdoor retail store located on the Central Coast of California. Since 1975, we’ve been helping all people at all skill levels explore and enjoy the outdoors.
The Mountain Air (themountainair.com) has 165 customer reviews on The Fair Hearing, with an average rating of 5.0 out of 5.
165 approved reviews, newest moderated first
Knowledgeable staff
By customer
Great Service!
By Mike K.
Super helpful and really pleasant staff!!
By Joan W.
Quick delivery! Thanks
By Rachael B.
Mountain Air has the best, most knowledgeable staff. I know they will go out of their way to make everything right with our purchase. I had trouble with a pair of hiking boots that started rubbing my foot and they went out of their way to make sure I was taken care of. It feels like a family.
By Heather M.
Ordered online and picked up in the store at my convenience. Staff was helpful and product is in great shape.
By Elizabeth K.
I enjoyed a very nice conversation with the young man that rang up my purchase. It is so rare these days for an employee to engage with a customer. All of the staff at MA have always been helpful and seemingly happy in their job.
By Meredith T.
Great store. Simas is the best.
By Jesus