Monday, November 9, 2026 · Customer reviews of US businesses
The Fair Hearing score
Excellent
800 reviews
The Monitoring CenterSelect a line to read only those reviews.
Honesty, pricing, process and quality scores appear once 5 customers have rated them.
We Offer The Best Home Security Alarm Monitoring At The Affordable Rate Of Only $9.99 Per Month + 6 Month Free Sign Up Bonus. We Can Monitor 99.9% Of Existing Alarm Systems.The Monitoring Center was founded in 1998. We have never been bought or sold and we have built our customer base one customer at a time and pride ourselves in the delivery of personalised customer service excellence at an affordable price.We are in fact, the most affordable, dependable, full service, ULC Listed, CSAA 5 Diamond certified alarm monitoring facility across North America.The Monitoring Center executives have over 200+ years of combined experience between them within the alarm monitoring industry. Their combined experience led to The Monitoring Center being considered innovators within the security industry...we are the first company to separate the cost of alarm systems from the cost of alarm monitoring. This innovation has resulted in the delivery of wholesale monitoring prices and the most satisfied customer base in the industry.Our ServiceTMC is a full service leading provider of high quality...low cost home, business and HOA (Homeowners Association) security alarm monitoring fast approaching its' 2nd decade of servicing customers. We are a rapidly growing company currently servicing satisfied customers across Southern California and Florida.We are equipped with today's most advanced technology and are committed to customer service excellence. TMC is determined to provide you and your family/employees/residents' with the highest level of professional security monitoring at an affordable price.Our CommitmentYou can be secure in the knowledge that our Customer Service and Technical Service support teams' will be a constant when choosing The Monitoring Center for your security needs. You and your family's'/employees'/residents' security needs are our ONLY priority.We deliver affordable...dependable...full service alarm monitoring 24/7. Our Customer Service and Technical Teams are ther
The Monitoring Center (themonitoringcenter.com) has 800 customer reviews on The Fair Hearing, with an average rating of 4.6 out of 5.
Showing 631 reviews with 5 stars · Clear filters
The installer was great. He assessed what we had existing wouldn't work and installed what was needed on the spot. He was friendly and professional and would recommend.
By DANIEL
Response from The Monitoring Center· Oct 27, 2020
Thank you Daniel!! We appreciate your positive feedback and your buisness!!
Just two words : Good service !
By EDWIN K.
Response from The Monitoring Center· Oct 22, 2020
Thank you Edwin!!! We appreciate your positive feedback and your business!!
The transfer from ADT was fine; however, we have had two or three false alarms which have occurred for no apparent reason. The only possibility was during the changeover that the technician must have loosened one or more of the window contacts.
By David C.
Response from The Monitoring Center· Nov 9, 2021
Thank you David!!! We are happy you had a smooth transition ... I have alerted our Service Manager to contact you in order to ensure all has been repaired to your satisfaction. Please do contact me directly if I can be of any further assistance ... Mirella, Sales Manager 1-866 247 4999 Ext 2235 or email directly to [email protected]
Excellent service and professional staff members.
By M W.
Response from The Monitoring Center· Oct 5, 2021
Thank you!!
Excellent service! Phone response almost immediate! Knowledgeable service person! Reasonable rates! We are very happy to have switched from a more expensive monitoring service
By ALEX/JANE
Response from The Monitoring Center· Sep 17, 2020
Thank you Alex and Jane!! Welcome on board!!
Excellent so far! Good service and reasonable pricing! Keep it up!!
By DALE B.
Response from The Monitoring Center· Sep 10, 2020
Thank you Dale!!! Welcome on Board!!
It's very good service and my family has very great peace with this.
By AFTAB A.
Response from The Monitoring Center· Aug 31, 2020
Thank you Aftab!! Welcome on board ... we appreciate your business!!
I’m happy to say that I’m pretty satisfying With your services to have had your company looking after my church ! Except one thing. ! I left message at your company email, that I brought to you my church alarm service . So that I’m getting 3 months free of service fee on address 5480 Lancing Rd Richmond BC V7C3A1 . I haven’t heard anything from you. I’ve been your customer years ! Hope I hear good news from you .
By FRANK L.
Response from The Monitoring Center· Aug 28, 2020
Thank you Frank!! Please feel free to contact me directly so we can ensure you are in receipt of your referral credit. Mirella, Sales Manager 1-866-247-4999 or email [email protected].
