Monday, November 9, 2026 · Customer reviews of US businesses
The Fair Hearing score
Excellent
800 reviews
The Monitoring CenterSelect a line to read only those reviews.
Honesty, pricing, process and quality scores appear once 5 customers have rated them.
We Offer The Best Home Security Alarm Monitoring At The Affordable Rate Of Only $9.99 Per Month + 6 Month Free Sign Up Bonus. We Can Monitor 99.9% Of Existing Alarm Systems.The Monitoring Center was founded in 1998. We have never been bought or sold and we have built our customer base one customer at a time and pride ourselves in the delivery of personalised customer service excellence at an affordable price.We are in fact, the most affordable, dependable, full service, ULC Listed, CSAA 5 Diamond certified alarm monitoring facility across North America.The Monitoring Center executives have over 200+ years of combined experience between them within the alarm monitoring industry. Their combined experience led to The Monitoring Center being considered innovators within the security industry...we are the first company to separate the cost of alarm systems from the cost of alarm monitoring. This innovation has resulted in the delivery of wholesale monitoring prices and the most satisfied customer base in the industry.Our ServiceTMC is a full service leading provider of high quality...low cost home, business and HOA (Homeowners Association) security alarm monitoring fast approaching its' 2nd decade of servicing customers. We are a rapidly growing company currently servicing satisfied customers across Southern California and Florida.We are equipped with today's most advanced technology and are committed to customer service excellence. TMC is determined to provide you and your family/employees/residents' with the highest level of professional security monitoring at an affordable price.Our CommitmentYou can be secure in the knowledge that our Customer Service and Technical Service support teams' will be a constant when choosing The Monitoring Center for your security needs. You and your family's'/employees'/residents' security needs are our ONLY priority.We deliver affordable...dependable...full service alarm monitoring 24/7. Our Customer Service and Technical Teams are ther
The Monitoring Center (themonitoringcenter.com) has 800 customer reviews on The Fair Hearing, with an average rating of 4.6 out of 5.
Showing 631 reviews with 5 stars · Clear filters
Responsive and prompt customer service, an appointment time convenient for us, and a knowledgeable friendly technician to install our new equipment. Happy with our complete experience.
By Stacey
Response from The Monitoring Center· Oct 5, 2021
Thank you Stacey!! We look forward to servicing your security needs.
Excellent pricing. Arrived when they said they would to change my old system over to their system. The fellow that arrived knew what he was doing. Had a follow up call from the monitoring station following up. Very pleased so far. Alex
By ALEX S.
Response from The Monitoring Center· Jan 7, 2021
Thank you Alex!!! Welcome on board!!!
Timely service, good communication and instruction, and safety protocols during COVID in place.
By Alyssa
Response from The Monitoring Center· Jan 4, 2021
Thank you Alyssa!! Welcome on board!!
You can't beat their price and the service is good too. I have used them for several years.
By mike
Response from The Monitoring Center· Jan 3, 2021
Thank you Mike!! We appreciate your kind commentary and your business!
I like the work you are doing, the fact that you call me to find out what happened when you hear anything means that you have someone watching all the time. That makes me feel safe. Thanks.
By KATHRYN O.
Response from The Monitoring Center· Jan 2, 2021
Thank you Kathryn! We look forward to servicing your security needs.
Very friendly and cooperative installer. All went well. Was able to transfer my old equipment to my new house.
By John Reid A.
Response from The Monitoring Center· Jan 1, 2021
Thank you John: We appreciate your commentary and your business!
The call was good and in a timely manner
By KIM D.
Response from The Monitoring Center· Jan 1, 2021
Thank you Kim!
Very helpful customer service right from the beginning of opening an account! TMC was recommended to me by my family and I would indeed recommend it as well!
By GERARD W.
Response from The Monitoring Center· Jan 1, 2021
Thank you Gerard!!! Welcome on board!!
