Sunday, November 8, 2026 · Customer reviews of US businesses
The Fair Hearing score
Excellent
800 reviews
The Monitoring CenterSelect a line to read only those reviews.
Honesty, pricing, process and quality scores appear once 5 customers have rated them.
We Offer The Best Home Security Alarm Monitoring At The Affordable Rate Of Only $9.99 Per Month + 6 Month Free Sign Up Bonus. We Can Monitor 99.9% Of Existing Alarm Systems.The Monitoring Center was founded in 1998. We have never been bought or sold and we have built our customer base one customer at a time and pride ourselves in the delivery of personalised customer service excellence at an affordable price.We are in fact, the most affordable, dependable, full service, ULC Listed, CSAA 5 Diamond certified alarm monitoring facility across North America.The Monitoring Center executives have over 200+ years of combined experience between them within the alarm monitoring industry. Their combined experience led to The Monitoring Center being considered innovators within the security industry...we are the first company to separate the cost of alarm systems from the cost of alarm monitoring. This innovation has resulted in the delivery of wholesale monitoring prices and the most satisfied customer base in the industry.Our ServiceTMC is a full service leading provider of high quality...low cost home, business and HOA (Homeowners Association) security alarm monitoring fast approaching its' 2nd decade of servicing customers. We are a rapidly growing company currently servicing satisfied customers across Southern California and Florida.We are equipped with today's most advanced technology and are committed to customer service excellence. TMC is determined to provide you and your family/employees/residents' with the highest level of professional security monitoring at an affordable price.Our CommitmentYou can be secure in the knowledge that our Customer Service and Technical Service support teams' will be a constant when choosing The Monitoring Center for your security needs. You and your family's'/employees'/residents' security needs are our ONLY priority.We deliver affordable...dependable...full service alarm monitoring 24/7. Our Customer Service and Technical Teams are ther
The Monitoring Center (themonitoringcenter.com) has 800 customer reviews on The Fair Hearing, with an average rating of 4.6 out of 5.
Showing 631 reviews with 5 stars · Clear filters
All the representatives we dealt with over the phone and the person who came out to install we’re very helpful, friendly and knowledgable.
By ALFONSA M.
Response from The Monitoring Center· Oct 15, 2024
Thank you Alfonsa!! We appreciate your positive commentary and your business!!
Excellent friendly professional service when I first phoned to enquire about security monitoring and also from the technician who completed the system setup. Thanks.
By Gordon L.
Response from The Monitoring Center· Oct 10, 2024
Thank you Gordon!! Welcome on Board!!
Easy to work with customer service. Installer was a very nice man. Everything went very smoothly.
By H and A.
Response from The Monitoring Center· Oct 9, 2024
Thank you!!
It started with The phone call to start a new alarm system. Courteous people, understanding our needs and setting up the appointment. Everything was smooth. And then the installation was excellent. The technician did a great job explaining how the system works and included all the documents that we needed. Thank You
By EDGAR R.
Response from The Monitoring Center· Oct 9, 2024
Thank you Edgar!! Welcome on board!!
Our technician, David was very knowledgeable and helpful. He was able to get our system connected quickly with no problems.
By KATIE A.
Response from The Monitoring Center· Sep 27, 2024
Thank you David!!!
I recently installed monitoring system. I was looking for some features on software. So I accidentally changed the setting, so the monitoring system was activated. It was a little while after alarm sound that I have a call from monitoring system to check what is happening.
By MIKE M.
Response from The Monitoring Center· Sep 27, 2024
Thank you Mike!!
My call was handled beautifully by your representative, detailed and knowledgeable about the flood sensor devices.
By Margherita Di P.
Response from The Monitoring Center· Aug 23, 2024
Thank you Margherita!!
Moving to TMC was easy. Great support and the technician did a really good job walking us through everything.
By CAM W.
Response from The Monitoring Center· Aug 16, 2024
Thank you Cam!!
