The Monitoring CenterReviews of themonitoringcenter.com

Response from The Monitoring Center· May 15, 2020

Thank you Bob!! I have copied our Service Manager in order to contact you for a remedy right away. Please do contact me directly should this not be remedied to your satisfaction and I will be happy to assist you. Mirella, Sales Manager 1-866-247-4999 Ext 2235 or you can email [email protected]

Response from The Monitoring Center· May 1, 2020

Thank you Abraham! Welcome on Board. We make every effort to gather the data required on our initial phone conversation. We do apologise for any confusion when gathering this data. We did quote new pricing on site and you were given the opportunity to not move forward with the new pricing. I am very happy you did choose to come on board as a customer and we look forward to servicing your security needs. Please do contact me directly if I can be of any further assistance. Mirella, Sales Manager 1-866-247-4999 or you can email me at [email protected]

Response from The Monitoring Center· Apr 8, 2020

Thank you Myles! The alarm system is very good quality. We do apologise and our Service Manager will contact you today in order for us to repair this faulty part. Please expect a call ... again we do apologise and are on it for you!!!! Should you require any further assistance please do contact me directly, Mirella, Sales Manager 1-866 247-4999 Ext 2235 or email me at [email protected].

Response from The Monitoring Center· Feb 13, 2020

Thank you and welcome on board!!! We do apologize for any inconvenience but can see that your system is up and running. Please do contact me directly moving forward so we can ensure all of your alarm needs are being met. Mirella, Sales Manager, 1-866-247-4999 Ext 2235 or email [email protected]

Response from The Monitoring Center· Feb 6, 2020

Thank you for your patience Robert. We absolutely want to assist in getting your system operating. It is my understanding that our Service Manager is working directly with you. Please do feel free to contact me directly if you require any further assistance in order to remedy the issue, I will be more than happy to assist. Mirella, Sales Manager 1-866-247-4999 Ext 2235 or you can email me at [email protected].

Response from The Monitoring Center· Jan 29, 2020

Hi Chris ... we do apologize for any inconvenience. I am very happy we were able to resolve the issue right away for you. Should you require any further assistance please feel free to contact me ... Mirella, Sales Manager, 1-866-247-4999 or email [email protected]. Thank you for your patience and your business!!

Response from The Monitoring Center· Jan 27, 2020

Hi Chris ... I am so sorry this was your experience. The motion detectors are indeed pet immune. If your 10 pound cat set it off there is another issue. I have alerted our service team as the system comes with a 2 year parts warranty. If you are not happy with our resolution please do contact me directly so I can assist. Mirella, Sales Manager 1-866-247-4999 or email me directly at [email protected]. Thank you for allowing us to remedy this issue on your behalf Chris.

Response from The Monitoring Center· Jan 20, 2020

Hi Stacy ... we are grateful that your home visit was excellent! We do apologize if your tech support was not equally as enjoyable. We would like to take this opportunity to thank you for pointing out this weakness and we will definitely investigate and make it right! Please do contact me directly, Mirella, Sales Manager at 1-866-247-4999 Ext 2235 or you can email me at [email protected] should you require any further assistance. Welcome on Board!!