Saturday, November 7, 2026 · Customer reviews of US businesses
The Fair Hearing score
Excellent
644 reviews
The MailworksSelect a line to read only those reviews.
Honesty, pricing, process and quality scores appear once 5 customers have rated them.
For nearly four decades, we've helped businesses ditch the status quo and make direct mail simpler, smarter, and more successful. From campaign strategy to the production floor, we do it all in-house, so your mail lands in the right mailboxes on time, every time. And we pair that expertise with the technology and data to make every campaign work harder. It's our job to make yours easier.
The Mailworks (themailworks.com) has 644 customer reviews on The Fair Hearing, with an average rating of 4.9 out of 5.
644 approved reviews, newest moderated first
The Mailworks is top notch! Their staff have the knowledge and expertise to answer any questions or address any concerns you might have. The turnaround time is excellent. I would highly recommend them to anyone.
By customer
Brittany did an amazing job. She was quick and precise! I would come back again for future purchases!!! Thank you!
By Ruth A.
We have been working with The Mailworks for over 10 years. They are always prompt and answer any questions I have, even if I ask the same ones over and over. The service is quick, the quality is great and they also offer suggestions for other options. I never worry about our cards being mailed; once I have sent the information I consider it done!
By Lynn, Barn S.
I've worked with The MailWorks for more than a decade, and they have never failed to meet my expectations. Their account managers are quick to respond to questions. They monitor changes to USPS mailing regulations to help us avoid costly errors. I would recommend their service - especially to small business owners who want to use direct mail, but don't have the on-staff resources to do it right.
By Colleen M. Ryan, Preservation League of N.
I have been using The Mailworks for around 3 years. Natalie Wonders has been a pleasure to work with. She is very personable and has always been very punctual when it comes to my mailing requests. Often there have been rush jobs, and Natalie places them as a priority and does her best to get them out within a timely fashion (sometimes with very little notice from my end). I'm very thankful for her continuous effort. I strongly recommend The Mailworks and personally, do not plan on using any other vendors.
By Reza R.
I had a wonderful experience working with Natalie. She is very professional and knowledgeable. I was more than happy with my experience.
By customer
I have used Pretty Polite to design and print my save the date/holiday cards, my wedding inventations, thank you cards and also planning on having them do my thank you cards for all of my wedding festivities The designers are fantastic and were very creative in designing the perfect cards including photographs I hoped to use. I really appreciated the timely responses from the company and loved the envelopes were printed with address and return address included. I highly recommend this company for any printing needs. I also plan on working with the designer on business cards next. I feel very lucky to have Pretty Polite coordinating all of my wedding printing/planning!
By Christa S.
Mail Works has provided our Agency with competent and comprehensive print and mailing services. Great customer service from Natalie W. Good pricing-- lower than a competitor we had been using.
By Michele
