Pretty Polite is amazing
Pretty Polite is amazing! The designers are so easy to work with and willing to make everything uniquely yours! :)
By Kristin
Saturday, November 7, 2026 · Customer reviews of US businesses
The Fair Hearing score
Excellent
644 reviews
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For nearly four decades, we've helped businesses ditch the status quo and make direct mail simpler, smarter, and more successful. From campaign strategy to the production floor, we do it all in-house, so your mail lands in the right mailboxes on time, every time. And we pair that expertise with the technology and data to make every campaign work harder. It's our job to make yours easier.
The Mailworks (themailworks.com) has 644 customer reviews on The Fair Hearing, with an average rating of 4.9 out of 5.
644 approved reviews, newest moderated first
Pretty Polite is amazing! The designers are so easy to work with and willing to make everything uniquely yours! :)
By Kristin
It has been great working with MailWorks. They are on top of the ball & Natalie has been an absolute pleasure to work with. We couldn't ask for better service!
By R & A.
I've been working with Natalie Wonders in particular over the last five years on all of my mailings at The Mailworks. She is responsive, professional and extremely knowledgeable. I trust her implicitly and know I can count on her in a pinch. She always goes the extra mile and makes us feel valued as a customer.
By ACPHS
Love pretty polite!! So nice and very helpful the invitations look amazing !!
By abby
Great service and quick turn around time. Will use again for sure. Nathalie is wonderful!
By customer
I ordered my wedding invitations and they are absolutely fabulous. The service was spectacular and I was able to get expedited shipping the same day the invites were being shipped. I cannot say enough about Nicole and how far she went to get my invites exactly right. Will definitely recommend Pretty Polite to friends and family. Excellent service and product. Their site is also extremely user friendly.
By Diana
Great customer service and good quality products. A little confusing on the correct way to set up your files-but the contacts at the shop were very helpful in making sure the files printed correctly.
By customer
The process was slightly confusing at first (to me), however when I got the hang of it I loved it. I am very creative and considered making my own invitations. I quickly realized this wouldn't work, so this felt like this was perfect opportunity to let my creative juices flow while having a professional do the more challenging piece. The staff is attentive, and works hard to give you what you want. The packaging and products are simply beautiful and I got so many compliments. After receiving my invites, I started paying closer to the other invites I received and these are a HUGE step above the other online sites.
By Jessica