Great Service & Product All Around
Easy to navigate on website, great selection of designs and very helpful customer service!
By Danielle
Saturday, November 7, 2026 · Customer reviews of US businesses
The Fair Hearing score
Excellent
644 reviews
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Honesty, pricing, process and quality scores appear once 5 customers have rated them.
For nearly four decades, we've helped businesses ditch the status quo and make direct mail simpler, smarter, and more successful. From campaign strategy to the production floor, we do it all in-house, so your mail lands in the right mailboxes on time, every time. And we pair that expertise with the technology and data to make every campaign work harder. It's our job to make yours easier.
The Mailworks (themailworks.com) has 644 customer reviews on The Fair Hearing, with an average rating of 4.9 out of 5.
644 approved reviews, newest moderated first
Easy to navigate on website, great selection of designs and very helpful customer service!
By Danielle
Excellent customer service. Can't wait to see my business card!
By Lindsay
It was super easy to work with and the designer was very fast and helpful. Not a bad thing to say - will recommend to others! (PS - I know Hannah Dillon who referred me).
By Catie B.
Very helpful- the site could be more user friendly. Was having trouble with saving corrections
By Gina S.
My product came quickly and I got several emails about the product and a personalized proof.
By Larissa S.
Great experience! I worked with Pretty Polite to create some custom baby shower invitations. From the beginning of the process to the end, customer service was fantastic and they were responsive. The invitations turned out beautifully. I would use them again!
By Traci S.
This was so easy. Editing was helpful. They arrived very quickly! I will definitely use again and recommend to all my friends. Thank you!
By Sheila T.
Almost every email response was very quick, and the final products were exactly what I ordered.
By Customer