Saturday, November 7, 2026 · Customer reviews of US businesses
The Fair Hearing score
Excellent
644 reviews
The MailworksSelect a line to read only those reviews.
Honesty, pricing, process and quality scores appear once 5 customers have rated them.
For nearly four decades, we've helped businesses ditch the status quo and make direct mail simpler, smarter, and more successful. From campaign strategy to the production floor, we do it all in-house, so your mail lands in the right mailboxes on time, every time. And we pair that expertise with the technology and data to make every campaign work harder. It's our job to make yours easier.
The Mailworks (themailworks.com) has 644 customer reviews on The Fair Hearing, with an average rating of 4.9 out of 5.
644 approved reviews, newest moderated first
Just received my wedding invitations, all I can say is OMG they are Perfect!!!! The staff was awesome helping me on all my changes to make it personalized to my style !!! And the best they address the envelopes !! Thank You so much.
By kristy T.
Great experience ordering, great customer service, and beautiful finished product!
By Annemarie
I ordered my wedding invitations from Pretty Polite and was very happy with the final product and customer service.
By Ariele
Highly recommend pretty polite! After you place your order you get an email from a designer and that person makes sure YOUR INVITATIONS LOOK EXCATLY LIKE YOU DREAMED, 10 starts to you guys!
By giliana D.
Pretty Polite is the absolute best! I am so glad that I stumbled upon them. Their team is so responsive and helpful. I have worked closely with Brooke and Mia for months to ask questions about my order, design and printing processes; they’re both so knowledgeable! Will definitely use Pretty Polite in the future. Also, I’m a designer so I love the perks that they offer and the option to print your own designs!!
By Farra C.
Customer service is amazing!! I also loved the design of my envelopes! The only complaint I have is that some of the ink rubbed off when my guests received their invite in the mail.
By Liz
I have worked with Natalie at MailWorks for the LTA July 2018 and October 2018 newsletter mailing. She gladly explained the mailing process to me and suggested items I should check with the Postal Service. Natalie provided a name list to give me a usable list until I could provide an update. She responds quickly to questions.
By Adria Ripka, Library Trustees Association of N.
The service, attention, and professionalism The Mailworks provides is always outstanding. 5 stars really isn't enough.
By AVillage..., I.
