Excellent service
Excellent service! Stacy answered all my questions and I’m so excited to get my first order of many from them!
By customer
Response from The Mailworks· Mar 9, 2020
Thanks Macayla! We can't wait to work with you again soon.
Saturday, November 7, 2026 · Customer reviews of US businesses
The Fair Hearing score
Excellent
644 reviews
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Honesty, pricing, process and quality scores appear once 5 customers have rated them.
For nearly four decades, we've helped businesses ditch the status quo and make direct mail simpler, smarter, and more successful. From campaign strategy to the production floor, we do it all in-house, so your mail lands in the right mailboxes on time, every time. And we pair that expertise with the technology and data to make every campaign work harder. It's our job to make yours easier.
The Mailworks (themailworks.com) has 644 customer reviews on The Fair Hearing, with an average rating of 4.9 out of 5.
644 approved reviews, newest moderated first
Excellent service! Stacy answered all my questions and I’m so excited to get my first order of many from them!
By customer
Response from The Mailworks· Mar 9, 2020
Thanks Macayla! We can't wait to work with you again soon.
Very helpful staff for first time, elderly user.
By customer
Response from The Mailworks· Mar 9, 2020
Thank you, we're so glad we could help!
Thanks for all your help. Your timely and concise answers to our questions helped us find the right product to start marketing with our letters as soon as possible. Great pricing, great service!
By Michele Garza - Kendall Partners L.
Response from The Mailworks· Feb 21, 2020
Thank you Michele! Your success is our success.
Thank you so very much! Working with your company was nothing short of amazing. Communication, assistance, and product were above perfect. Will absolutely be working with you again.
By Meredith R.
Response from The Mailworks· Feb 21, 2020
Thank you for your kind words Meredith! We can't wait to work with you again.
Awesome service. Received prompt communication as soon as my order was placed. I gave my approval of the design and my order was shipped within days. Final product looks amazing!
By Madison C.
Response from The Mailworks· Feb 21, 2020
Thanks Madison! We're so glad you are happy with your order
What a seamless process and exceptional product! As a designer and customer I pay close attention to quality and customer service and everything has exceeded my expectations. I highly recommend especially for fellow detail-oriented creatives. This service gives me reliable opportunities to work from home with affordable prices!
By customer
Response from The Mailworks· Feb 21, 2020
Thank you so much!
MailWorks did a great job with my project. It's a little hard to get them to respond to an email inquiry when you're starting a project; it's best to call them. After that they are very responsive.
By Real Estate B.
Response from The Mailworks· Feb 10, 2020
Thanks Dwayne, we're so glad you were happy with your project. We are sorry you were disappointed by our response time but are glad you have shared. It gives us the chance to look at our process and find room for improvement, which we are always trying to do. We look forward to working with you in the future.
Amazing customer service!!! Maigan and Stacy are so helpful and answered the million questions I had when printing out several different things for my wedding. I cannot recommend The Mailworks enough!!!
By Lizzie
Response from The Mailworks· Feb 10, 2020
Thanks Lizzie, we're honored we were able to be a part of your special day!