The Luxury PergolaReviews of theluxurypergola.com

Wow! What a great surprise when we made a phone call to Luxury Pergola! We talked with Mark Haslem, who was awesome. Mark took the time to fully answer all of our questions and provided some great ideas and thoughts on our project. At no time did we feel like there was any pressure or any time constraints to purchase. Mark's follow up was outstanding and quick.

Great experience from start to finish. Chase walked me through the entire purchase and assembly process. He also answered several technical questions before assembly. The pergola is extremely sturdy and looks great!

This review is long overdue, but I hope it is useful to someone considering the same. Our Luxury Pergola exceeded my expectations in every way. It was the culmination of a nearly 20 year search for our "ideal outdoor space" for our home. We had considered any number of options, and even had at least 3 different architects draw concepts for the space. In the end, we decided that those concepts were not really a good fit for us mostly because they had fixed (flat or pitched) roofs that we thought would make our kitchen darker. They Luxury Pergola seemed ideal because the louvers can be opened if it limited the light, but we also opted for the white finish, which reflects a lot of the light, so we have not opened the louvers as much as we thought we might. They other major win with the Luxury Pergola is the design and construction. The powder coated aluminum is the ideal finish for our water front property, and the column and beam sizes give a very sturdy (beefy) aesthetic which appealed to my engineer trained eye. The assembly was pretty straightforward, and with the exception of digging the (rather hefty) footings (for hurricane wind upload resistance), I completed most of the build with minimal assistance. Speaking of hurricane resistance, the Luxury Pergola was one of the only vendors I contacted who had a solid "yes" to my question about Miami Dade code compliance. Where I did get assistance was from Chase, our sales/support rep at the company. He was always there to answer my numerous questions about assembly details, but also to provide insights about some details on placement of crown molding, etc. In particular, he provided wonderful guidance on lighting, when he suggested putting LED strip lighting along the inside of the gutter and reflecting it off the underside of the louvers. It looks awesome at night! Many thanks to all the folks at the Luxury Pergola for designing, manufacturing and helping us achieve our "ideal outdoor space". John Lynch

I wanted a top quality product and this it it!

High quality project with ease of installation and simplicity of design. Looking forward to many years of enjoyment.

I worked with Mark Haslem and he was very responsive and answered all my questions. He helped with the design and gave useful feedback. Looking forward to receiving the pergola next month.

I was impressed by how well engineered this pergola is. The instructions were clear, and the components fit together perfectly

Excellent support thru the entire process from ordering to shipping to installation!! Chase Bess was awesome keeping me informed and answered all my questions very timely.