Amazing service
Amazing service. Best accommodations choice.
By Francois B.
Response from The Luxe Nomad· Mar 5, 2020
Thank you for your lovely review Francois! We hope we can welcome you back again soon :)
Tuesday, November 10, 2026 · Customer reviews of US businesses
The Fair Hearing score
Excellent
421 reviews
Select a line to read only those reviews.
Honesty, pricing, process and quality scores appear once 5 customers have rated them.
The Luxe Nomad is Asia-Pacific's largest luxury vacation rental management company with over 1300 rooms in our portfolio. Our curated collection of villas, ski chalets and apartment-hotels, are located in Bali, Koh Samui, Phuket, Niseko, Rusutsu and Furano. With a mission to champion, inspire and enable our guests to travel well by delivering unparalleled service, we take the guesswork out of your holiday, by inviting you to "Dream a little. Travel a lot." with us.
The Luxe Nomad (theluxenomad.com) has 421 customer reviews on The Fair Hearing, with an average rating of 5.0 out of 5.
Showing 413 reviews with 5 stars · Clear filters
Amazing service. Best accommodations choice.
By Francois B.
Response from The Luxe Nomad· Mar 5, 2020
Thank you for your lovely review Francois! We hope we can welcome you back again soon :)
Luxe Nomad found the perfect accommodation for my family of five in Niseko! Joey was helpful and all our questions were promptly answered. Excellent service and will definitely book with them again!
By Irene
Response from The Luxe Nomad· Mar 5, 2020
Dear Irene, Thank you for your lovely review and wonderful to hear Joey took good care of you and your family! We hope to welcome you back next season :) The Luxe Nomad team
Tammy provided a great service, helping us book accommodation, transfers, ski hire, ski passes, as well as restaurant bookings. The service was responsive, easy and flexible given some last minute changes due to the Coronavirus situation. With a Group of 8, this took a lot of the stress out of organising the trip. Thank you for helping to make a great trip :)
By Jessica
Response from The Luxe Nomad· Mar 5, 2020
Dear Jessica, Thank you for your lovely review and glad to hear Tammy took good care of you. Happy that it was a smooth experience - at The Luxe Nomad we want to ensure booking a holiday, feels like one! The Luxe Nomad team
Tammy and others at The Luxe Nomad concierge did an excellent job communicating with us for our stay at Yama Shizen. I'd happily use their services again. Warren
By warren
Response from The Luxe Nomad· Mar 3, 2020
Dear Warren, Thank you for your lovely review about Tammy and the team! We are glad to hear you had a great stay and hope we can welcome you back again :) The Luxe Nomad team
I am very impressed with how fast the team responded to my requests and did a great job finding the right hotel for me in a very short time.
By Hannah Huang G.
Response from The Luxe Nomad· Feb 27, 2020
Dear Hannah, Thank you for your lovely review! Glad the team took good care of you, we believe in speed (and great responses)! The Luxe Nomad team
Absolutely simplifies the process of looking for options and coordinating various parts of the trip (transport, ski rentals, etc.) by providing an all-in-one point of contact. Am extremely happy.
By Daniel
Response from The Luxe Nomad· Feb 27, 2020
Dear Daniel, Thank you so much for your lovely review! Happy to hear the team ensured your trip was seamless and well taken care of. We hope we can welcome you back again soon! The Luxe Nomad team
Ling and the team helped me find the perfect place that fit our budget. Then I was forwarded to concierge, where Joey and the team was extremely helpful with organizing my stay at Momiji Lodge. Great service! Would highly recommend.
By Dominga Michelle C.
Response from The Luxe Nomad· Feb 26, 2020
Dear Dominga, Thank you very much for your lovely review! Glad to hear you had enjoyed your stay at Momiji and we hope to welcome you back again soon :) The Luxe Nomad team
This is the second year straight that I booked my family holiday with Luxe Nomad. Everything was perfect! From logistics, accommodations, lessons, ski passes, etc. There was no hiccups at all! I will never hesitate to book my holidays with them.
By Chua T.
Response from The Luxe Nomad· Feb 26, 2020
Dear TS, Thank you for your review and so happy to hear that things went smoothly :) We hope to assist you on your next break :) The Luxe Nomad team