thelumishop.comReviews of thelumishop.com

I, like many others who have reviewed here felt taken advantage of at best. That said, after several back and forth emails with customer care, I was issued a refund for my disputed $29.99. At the end of the day, I'm satisfied with that result but believe this company should and could be way more transparent during the checkout process which presents as deceptive.

scam. went to cancel and even though paid for a month was discontinued immediately

SCAMMING THIEVES!!! There is no free subscription. They will deduct money from your account immediately. You will NOT get a refund even if you cancel the “free” subscription the same day it started. Their clothes are hideous and outlandishly expensive. Their business practices are absolutely disgusting. They are SCAMMERS & THIEVES!!! 🤬

I’ve ordered the hair vitamins yet I never received my order. Their tracking numbers are fake. There is no number to call customer service. Email address doesn’t go anywhere. Do not buy from this company.

Scam app. I never signed up for anything but apparently when I clicked the side button on my iPhone to download the app I was giving consent to buy a subscription through Apple pay. Emailed them and they said sorry no refund. I’ll be appealing through Apple Pay.

Despite giving detailed body measurements, height and weight and paying extra for a personal size check, I was sent pants that were four inches too long and a shirt that was two inches below my fingertips ($297). I then was denied a refund because it “was a final sale” by the supplier (J Crew). Trust me, nowhere did the site specify the items were a final sale. This company is a rip off. Don’t sign up.

I could not navigate the website, I was supposed to get weekly suggestions and never got a thing. They immediately charged me $25 for the free trial and then $50 a month for the next two months until I figured out how to stop it. I tried to get the second month refunded to no avail. I agree that this is a scam company, and I would highly recommend staying away from them.

Thieves! I finally decided to try out a $19.95 style service, and they immediately charged the $19.95, but also STOLE $29.95 that I DID NOT AUTHORIZE. Hadn't even opened the app! I emailed immediately to let them know about the error, and they only responded with "We're sorry to see you go." BOOOOO! Now I'm in a big hassle with a PayPal dispute. Looks like they've gotten caught creating a bunch of fake reviews here to try and cover up their grift. This business is trash, grifter thieves.