LampsterReviews of thelampster.com

First I must say the lamp is an awesome product. As much a sculpture as a light we love it. The reason for the middling score is due to the delay from the original preorder to delivery was over 4 years! I am aware the uptake was well beyond expectation which was both great and a major problem. The subsequent lack of proper updates and communication was also not good but improved a little as time went on, tip guys dont rely on generic statements if you want to maintain trust with the customer. That said he arrived and well worth the wait.

We finally caved after years of waiting and paid the $40USD to have the lampster shipped to us. We received it quickly once we paid. This is the nature of kickstarters; they don't always work out as planned. We're happy with the lamp; he's got sass and the lighting features are cool. He came really well packaged too. I'll say, not great for filling a room with light, but certainly fills the room with personality. All in all, happy with the lamp. Would've been happier with better communication from the lampster team - they went completely dark and I had to chase them to organize shipping myself to get my hands on the lamp - and I would've been happier to get it sooner, and not have to pay the extra dough to get it shipped, but if you want guarantees, don't do a kickstarter. Wait until the project is funded and pay full price like some of the other folks here, and you'll receive it in a reasonable time.

I was a kick starter backer. Owned my Lampster for almost a year now, although it was a different style in the end as they do them in batches at the time but I am still pleased with the final product fit and finish. The process was long, having to contact them via Facebook messenger asking what they have in stock style wise and paid for individual shipping. My only gripe with the function of this product. The Bluetooth connection keeps dropping and no longer connects to the app. To fix this, you need to be reset by switching it off and on at the mains and this happens too frequently. Another issue is it defaults to white light and not warm light. And one. Major gripe is using the brass touch control when reducing the light to the lowest setting, once it reaches the lowest brightness, it indicates this by means of two maximum bright white light flashes. MY EYES!!!! So the electronics need total overhaul or upgrade.

Back in 2015 I backed the lamp. I got in touch with the Lampster team for once in a while and always got friendly replies on my requests, but without receiving my lamp for years. Two weeks ago I tried it for the last time and briefly received a new coupon for the shop, placed my order once more and *suprise* received my black Army Lampster today after two weeks! Pros: - I have it! - It looks quite cool - It works with the App - Friendly and swift replies on inquiries ever since Cons: - Transparency and communication through the process, broken promises etc. - Overall delivery time - App and handling is a bit rickety At least I believe that they really try to deliver what they promised.

Just got my Lampster today... some parts show on the box not included, due to circumstances, and overall feeling of the product is mediocre at best... Packaging was good... they really keep with the story and do go an extra mile to give the customer something extra when opening up the box. The "cracks/crevice" in the hands really feels like a production flawed (even if their support informed me that it's by design).. when I fill it using sand then it will pour out when moving the lamp... this is just bad product design which is a shame. The app is not all that good but it works.. I think that it would be better to open up to the possibility to have others create apps for the lamp. On the plus side I did get 2 x spare glas which was nice and the design of the lamp is rather cool. I would not by it again knowing the end costs and wait time.. but as of now I'm happy I actuality got the lamp after 4,5 years of waiting. The support has always been good at communication and rather quick in responding and when having a chat with them they always do explain why things are as they are.

I have heard from Lampster last year or so, saying they were working on it. I have not had any more response since then after several emails and support tickets. I would gladly pay the $40 additional to ship, but I not even been given that opportunity. So lampster, if your listening, please help me move forward with my order. Thanks David

It's supposed to be coming, holding my breath!

I bought a lampster for my son's birthday. Waited one month to receive it in France, and it finally arrived with the glass broken ... and a spare glass in the pack ... Happened while in transit says support. I had to change it by myself, that's not that easy. Cool lamp however. Great look. Great options. Support can be reached via Facebook or Instagram to get a quicker answer.