Seems like a good company but can be hit or (in my case) a big miss.
It seems that I was matched by an algorithm with a person that was not competent to help. I am an academic with a very academic CV, considering a transition to the world of writing/editing/publishing. The contractor asked no questions about this in the initial conversations. The resume I received amounted to an abridged CV with a lot of typos, grammatical and style errors and even imported some strange information and roles that were not on my CV (such as being the class president at the institution where I received my masters degree. There's no such thing, nor did my CV have information like that). Any meaningful edits to the resume that did come, in terms of revisions that would reflect transferable skills, came from me. And given that I paid a lot of money for a professional who is supposed to know how to do this, you can understand that I was not confident that the final product reflected what Jobsauce advertised it would offer. When I asked for some more options for the title the resume was given under my name, the response was that because "I had no direct experience with the field" I wanted to pivot to, perhaps no title should be given. In other words, despite years of writing, editing, and work with publishers, this jobsauce person found no meaningful way to help me write a resume that would reflect my transferable skills. I know people who have had wonderful experiences with this company and who have sung its praises for what the resume did for them. So you can get a good product here. But in my case, it seems that it was a bad match with a person who was not competent to do the job.
By A very discontent C.