Great Custom Jacket
I purchased a beautiful custom jacket at a reasonable price. The customer service was the best I've ever experienced.
By Gary
Monday, November 9, 2026 · Customer reviews of US businesses

The Fair Hearing score
Excellent
488 reviews
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Honesty, pricing, process and quality scores appear once 5 customers have rated them.
Shop Finest Quality Men's & Women's Leather Jackets or Customize Your Own Jackets. Made to Measure Option & Free Shipping World Wide On All Orders.
The Jacket Maker (thejacketmaker.com) has 488 customer reviews on The Fair Hearing, with an average rating of 4.5 out of 5.
488 approved reviews, newest moderated first
I purchased a beautiful custom jacket at a reasonable price. The customer service was the best I've ever experienced.
By Gary
Well here is the real deal about my jacket first off it fits perfectly the quality is high end I like that the process of ordering the jacket was not bad at all and the delivery time was not bad also maybe 3 to 4weeks at best feels great looks awesome the jacket makers check them out they r on point 👍👍.
By Malcolm L.
I asked for a custom leather jacket and when I got it it was better than I imagined. Shawn was communicating with me the whole time and nailed it down to the last detail. The quality and color of the leather is superb. It will last me decades. Thanks again happy new year!
By Kenny
I received my jacket on Friday. It's a christmas gift for my Fiance! and I absolutely love it! The quality of the fabric was awesome! Thanks again I will order again from this company.
By Shalonda L.
Really loved my new jacket the leather and fiitment on it is amazing! I’ll deffinitely get another one. The quality is really good
By Roland
Excellent, customer service. They have sent me a personal e-mail to double-check if my order was correct. Fast processing and shipping. Clear communication on the order status. No complaints whatsoever.
By Wouter V.
Don't respond to emails and it takes them over a month to ship your order
By Andrei C.
They are just awesome -- High quality with customization and affordable price --
By Mehmood H.