TheinventiveitemReviews of theinventiveitem.co

Rubbish, tiny size straight from China not USA as claimed. PayPal won't help you with this one either, want returned at my expense. I'm cutting my losses and will also avoid PayPal if this is their idea of customer support.

Four weeks after I ordered two items I emailed the company to inquire about the order. The support team replied stating they were working on my "request" and that I would receive the answer in one business day. I never again heard from the support team, and eight weeks after placing my order the items still had not arrived, so I initiated a dispute of the charge on my credit card, as I was not going to pay for something I had not received. Nine weeks after placing the order I finally did receive the items FROM CHINA, NOT AMERICA, in a dented box with absolutely no cushioning. Both items were damaged, and one worked only intermittently. Despite being described as "of high quality" the items are very cheaply made relative to the prices. I gave this allegedly American company a chance and I was very disappointed, but if this is the experience you want Inventive-usa is the company for you! My advice is to buy elsewhere.

It’s been over 20 days since i placed an order at their website and I still haven’t heard back or gotten any updates of my orders! I should have looked at this website before, because I think i just got scammed!

This company operates under three different names: The Inventive Item, The Amazing Item, and Mocchi Trading. They sent an email saying my item was delivered - didn't show the address, just the town name - and I NEVER got it. I did get a reply to my email saying are you sure it didn't go to a family member or neighbor. Um, NO. It's just the two of us in our house and we're both quarantined so...and no, none of my neighbors received it (insert eye roll here). SCAM. I keep asking are you going to refund or replace...no reply. SCAM.

A bunch of thieves, like everyone else is saying this firms refund policy is bogus. I returned product that I was allergic to , said would refund 10-15 days but never have.Go elsewhere. Their products are actually more expensive than other sites anyway.

I purchased a product and returned it back. Now they say they did not recieved it. I do not get any reply on email and have lost my money. This has been going on since last 3 months. Bad bad bad. Dont buy anything or you will lose ur money. Fake company

I ordered two items from this company. I received one of the items but not the second one. The tracking number showed both items arrived on August 14, 2019. I have been trying to get an answer from them since then. They reply saying someone will reply, usually within 24 hours. They never do. I haven't received my money back, the product, or a proper response. It has been over 2 months.

I paid for a very expensive face mask that changes colour and improves your skin. I changed my mind when I saw there was not enough/adequate protection for my eyes, in my opinion. There was a clear return policy and timescale, which was no problem to me, although I had to pay expensive postage back to China. I asked the company to confirm the return address, which they did twice. I had to ask again as it slightly differed from the one mentioned within their details. I returned the item, only to receive it back again (unopened) a few weeks later! Basically the people the other end had not accepted the package! I wrote again to the company to ask them what on Earth was going on as I had returned the package to them following their instructions. And you have guessed it - reply - there came none! So, there is no way you, I or anyone else should pay out our hard earned money to these people as we are dealing with a company in China, and we have no protection here. You may as well buy from a UK based reputable company with a tried and tested returns policy. Goodness knows how I ended up buying from China - I was seduced, but never again!