Monday, November 9, 2026 · Customer reviews of US businesses
The Fair Hearing score
Excellent
341 reviews
ICEGIANTSelect a line to read only those reviews.
Honesty, pricing, process and quality scores appear once 5 customers have rated them.
ICEGIANT ain’t just a brand—it’s the street’s loudest whisper. We serve moissanite, diamonds, and grillz with real heat. If you wear it, say it proud: IGT got me iced. I
ICEGIANT (theigt.com) has 341 customer reviews on The Fair Hearing, with an average rating of 4.6 out of 5.
341 approved reviews, newest moderated first
I love them so much!!
By Consumer
Response from ICEGIANT· Jul 31, 2026
Love to hear this! Knowing you’re loving your pieces that much means the world to the whole team. Appreciate you heavy for showing love—we’re definitely going to keep that same energy going! 💯
I love it.. customer service was top tier and it was delivered fast..i just don't like the fact that it's fading so soon so I don't wear it as much.
By Victor C.
Response from ICEGIANT· Jul 18, 2026
Massive thanks for shouting out our customer service and speed—that means a lot to the team. We always aim for perfection, so our guys have already pulled up your order details, and one of our team members just hit you up to handle everything for you. We’re fully locked in and ready to make things right, so definitely check your inbox!
This is my second grill I ordered and its even better than the last one. Great company with great quality definitely will order more jewelry amd grills from them again
By Jacob GF H.
Response from ICEGIANT· Jul 18, 2026
Yo, having you back for round two is already a vibe, but hearing that this set completely topped your first one? That is the ultimate win for us! We are constantly pushing to level up our craftsmanship, so knowing you can actually feel the growth means everything to the team. Thank you for locking in with us for the long haul—you already know we’re going to make sure your next piece hits even crazier!
Excellent customer service, fantastic product, and got here sooner than expected. 10/10 will shop again 💯
By Tyler
Response from ICEGIANT· Jul 18, 2026
Yessir! Dropping a 10/10 on us is pure energy! You already know we don't play about that fast shipping or that top-tier quality, so hearing we checked every single box for you is huge. Huge shoutout to you for showing love to the brand—we're ready to make your next piece hit even crazier whenever you're ready! 💯
I received a great Custom 4 mm brilliant round and emerald tennis chain came out better than expected. Customer service is always great love the constant communication. The updates throughout the whole process with videos, pictures, etc. couldn’t be happier.
By Keith S.
Response from ICEGIANT· Jul 18, 2026
Genuinely so hyped to have you back with us for this project! A custom piece like that deserves nothing less than a premium experience from start to finish, which is why we love keeping you locked in with all the behind-the-scenes videos and photos. Knowing that the final look and the service left you completely blown away means the world to the team. Huge appreciation for the endless trust and loyalty. Consider us ready whenever you want to upgrade the collection again! ✊
I had a great experience, and great communication the whole time keep up the good work ice Giant
By Deoandre W.
Response from ICEGIANT· Jul 18, 2026
Straight like that! So hyped you had a smooth ride with us from start to finish. Thanks for holding it down for the team, bro—we got you for life! ✊
Amazing customer service and Genuine people. Made everything easy
By Tavorean .
Response from ICEGIANT· Jul 18, 2026
Straight like that! Making the whole process effortless for you is exactly how we do things here. Appreciate you heavy for showing love to the team—we’re definitely going to keep that same energy going!
It was amazing the person helping me out with the grillz were very nice and helpful. The design of them was really one of a kind. I’m proud with what I got and will be buying again
By Jawuan W.
Response from ICEGIANT· Jul 7, 2026
Honestly, this is the best kind of feedback we could ever ask for. We always want our custom pieces to feel special and tailored just for you, so hearing that you love the design and had a smooth vibe with our team is amazing. Thank you for holding it down for us and sharing the energy. Consider us locked in and ready for your next set!
