Monday, November 9, 2026 · Customer reviews of US businesses
The Fair Hearing score
Excellent
341 reviews
ICEGIANTSelect a line to read only those reviews.
Honesty, pricing, process and quality scores appear once 5 customers have rated them.
ICEGIANT ain’t just a brand—it’s the street’s loudest whisper. We serve moissanite, diamonds, and grillz with real heat. If you wear it, say it proud: IGT got me iced. I
ICEGIANT (theigt.com) has 341 customer reviews on The Fair Hearing, with an average rating of 4.6 out of 5.
341 approved reviews, newest moderated first
I love my grillz, I am very pleased.
By Marie W.
Response from ICEGIANT· May 1, 2026
That’s exactly what we’re here for! Knowing you’re walking away with a smile and feeling good about the new look is the best feedback we could ask for. We’re so glad we could get it right for you. Thanks for the love!
I recently got my custom grillz from Ice Giant and the experience was top-tier from start to finish. I was a bit nervous about the mold process at first, but the instructions were crystal clear and the team was super responsive when I had questions. When the final product arrived, the fit was perfect—snug, comfortable, and they look absolutely insane in person. The shine is real! If you’re looking for legit custom work, don't hesitate. Highly recommend!
By Nahla S.
Response from ICEGIANT· May 1, 2026
That's what we're talking about! We’re beyond stoked that you’re feeling the fit and the quality. It was a total pleasure helping you navigate the process, and seeing a happy customer at the end of it all is why we do this. Thanks for the massive recommendation—it really means a lot to everyone here. Catch you for the next one!
100 percent contact from the beginning. Great quality! First grill I have ever got made and it did not disappoint!!
By Che G.
Response from ICEGIANT· May 1, 2026
It honestly makes our day to hear this. We know how important it is to stay in the loop, especially with something as personal as a custom set. We’re just happy we could make your first experience a smooth one. Thanks for taking a chance on us—it was a total blast working on this for you!
A delicate treatment of the client, a spectacular quality of work, super happy with all the aspects of his work.
By Óscar B.
Response from ICEGIANT· May 1, 2026
Reviews like this remind us why we love our craft. We’re so glad we could hit that high bar for you and that the whole experience felt right. Your support honestly makes our day, and we're just thrilled you're happy with the outcome. Looking forward to crossing paths again!
I initially reached out to Ice Giant because I had heard very positive things about them. I was in the market for a tennis bracelet and saw one that I liked on their website. After emailing them, they responded super quickly! The initial contact was very warm and friendly. They answered all of my questions and even offered me a great price! The shipping was quick and painless as well. Once I actually received the product, my first thoughts were how premium the packaging was. Their branded box is absolutely beautiful, and it was a good indication of the quality of the bracelet itself. Once I opened the box and saw my tennis chain I knew it was my new daily piece. The quality of the stones is spectacular, and the craftsmanship of the bracelet itself is very much on point. I think my favorite part is the clasp. It feels very premium and easy to use. So to summarize, my experience with Ice Giant has been extremely pleasant. From their friendly customer service, quick shipping, and quality products - you can't really ask for more! It's been an absolute pleasure doing business with them and I will surely be back! Thank you Ice Giant!
By Koe
Response from ICEGIANT· Apr 25, 2026
Honestly, reading this gave the whole team a massive boost! It’s not often someone calls out the exact details we’ve spent so much time perfecting—like the feel of the clasp and the quality of the box. Knowing that the bracelet has already earned a spot as your new daily piece is the ultimate win for us. We’re just hyped that we could exceed your expectations from start to finish. Thanks for being a real one and sharing the love!
I like the fact that my ICEGIANT’s rep kept me updated each step of the way and made me feel like family. Grillz came out perfect can’t wait to get my next set. Only down fall was the long wait, I started my process in February and it’s now April. Other than that excellent experience
By Thomas H.
Response from ICEGIANT· Apr 25, 2026
Really appreciate you rocking with us! We’re happy the constant updates made the experience a positive one for you. Quality craftsmanship takes a little extra time, but we’re hyped that you’re loving the final piece. Thanks for the support, and we're looking forward to your next set!
ICEGIANT is the BEST. I got them to make my custom iced out Ring and let me tell you it’s a real Head Turner. Super fast from start to finish and they absolutely killed it. Thanks IceGiant! I would give 10/10 5 Stars! Quality and craftsmanship is Best Around.
By Chad F.
Response from ICEGIANT· Apr 25, 2026
Yo! Reading this got the whole team hyped! We know that the custom ring was meant to be a head-turner, and we’re stoked to hear it’s doing exactly that. We’re all about getting those high-quality pieces out to you fast without cutting corners on the craft. Thanks for the 10/10 energy—enjoy the new shine and keep turning heads!
My experience w/ ICEGIANT was so caring & understanding of my concerns of customizing my necklace. The understanding & care they returned back to me, was so awesome. They truly showed to me, they cared about my feelings. My necklace is soooo beautiful and, they customize it to the perfect size I’d asked for, which is a 16in. length. We emailed each other, just to make sure all was going good, they sent me videos of the work, they were doing. I really appreciated that. Thankyou, so much “ICEGIANT”. I’m a longtime customer w/ you☺️
By Pamela T.
Response from ICEGIANT· Apr 23, 2026
Reading this really warmed our hearts. It’s not just about the jewelry for us; it’s about making sure you feel heard every step of the way. We loved staying in touch and sharing those updates with you—it made the whole project feel special for us too. Having you as a longtime customer is something we truly cherish. Enjoy your 16in piece, you deserve it!
