Saturday, November 7, 2026 · Customer reviews of US businesses
The Fair Hearing score
Excellent
4,236 reviews
The iFISH StoreSelect a line to read only those reviews.
Honesty, pricing, process and quality scores appear once 5 customers have rated them.
The iFISH Store provides one of the widest selections of freshwater aquarium and pond fish available online today. We have been providing freshwater fish to aquarium and pond enthusiasts for over 20 years. Here's what you can expect from The iFISH Store: High Quality Fish / Low Pricing / Fast, Low Cost Shipping / Superior Customer ServiceFollowing quarantine, all shipments are sent via FedEx Overnight at a flat rate on all orders regardless of size. Interested in something you don't see in our store? Contact us at [email protected] or 516.524.6423 and just ask!
The iFISH Store (theifishstore.com) has 4,236 customer reviews on The Fair Hearing, with an average rating of 4.6 out of 5.
4,236 approved reviews, newest moderated first
The fish are beautiful. I can't get fish like this in my local pet stores. Gteat company to do bussiness with.
By Kathleen D.
Response from The iFISH Store· Dec 19, 2025
Hi Kathleen; Thank you so much for the kind words and for being a repeat customer! We’re thrilled to hear you’re loving the African Cichlids. It means a lot to us that you chose to shop with us when you can’t find fish like these locally. We truly appreciate your support!
trustworthy, you get what you pay for
By kenneth B.
Response from The iFISH Store· Dec 19, 2025
Hi Kenneth; Thank you so much for your continued trust and support! Your repeat business means the world to us. We’re so glad you’ve been happy with the African cichlids and truly appreciate you choosing us again and again!
Great service
By Dantrile L.
Response from The iFISH Store· Dec 16, 2025
Hi Dantrile; Thanks for coming back to restock! We’re glad you had great experience and hope your African Cichlids are settling in beautifully. Always happy to help!
Great website! Nice reasonable prices too! Fish arrive safe and in a timely manner!
By Richard
Response from The iFISH Store· Dec 15, 2025
Hi Richard; Thank you so much for being a repeat customer and for the kind words. We’re glad you enjoy the website, find the prices fair, and that your fish arrived safe and on time. We appreciate your support and hope to see you back here fishing again soon! 😄
Bad experience. Fish arrived deceased. They wanted me to pay for shipping to get a replacement fish. That’s almost another 50 dollars. Won’t never do business again. Bad experience. Do not buy from this place
By Jeffery H.
Response from The iFISH Store· Dec 14, 2025
Hi Jeffery; We’re truly sorry to hear about your experience and were disappointed that one fish did not survive shipment. As you mentioned, you’ve had multiple successful orders with us in the past, which we sincerely appreciate. When an issue occurs, we always work to resolve it fairly and in accordance with our clearly stated Live Arrival Guarantee. As outlined on our website, we do not reship fish, and guarantees are processed through either a refund or store credit on a case-by-case basis. Shipping fees are non-refundable, and replacements are only sent at no cost if all fish in the order perish, with proper documentation. In your case, we honored our guarantee and issued a refund for the fish that did not survive, despite the rest of the order arriving safely. While we understand your preference for a replacement fish, reshipping is not something we offer under our policy. We value our customers—especially our repeat ones—and always strive to be transparent, fair, and responsive. We’re sorry this experience didn’t meet your expectations, but we did act in accordance with our posted policies and in good faith. Wishing you all the best in your aquarium endeavors.
Awesome fish arrived alive and well even with FedEx fumbling the ball.
By Anthony T.
Response from The iFISH Store· Dec 11, 2025
Hi Anthony; Thanks so much! Glad your Arowana made it to you safe and sound—even with FedEx dropping the ball. Really appreciate you coming back to us. Enjoy your new addition to your tank!
Great service with healthy fish
By Victor B.
Response from The iFISH Store· Dec 11, 2025
Hi Victor; Thank you so much! We’re really glad to hear you’re enjoying the fish. We always love seeing your name come through—thank you for being such a loyal customer and for trusting us with stocking your tank. Appreciate you!
Was looking for red hook silver dollars and fish found them for me. I bought 3 and got them next day. Third time I've bought fish and had them delivered to Michigan from New York. Thank You iFish until next time.
By Charles
Response from The iFISH Store· Dec 10, 2025
Hi Charles; Thank you so much for the great review! We’re really glad we could help you find the Red Hook Silver Dollars you were looking for. Great to hear this is your third order with us and that everything arrived safely in Michigan the very next day. We really appreciate your trust and continued support! Thanks again from all of us here at The iFISH Store — we’ll be here when you’re ready for the next round!
