TheHorrorDome.comReviews of thehorrordome.com

I ordered "alien grey mask" from horrordome but order didn't placed but my money already transferred. First it didn't accept my purchase method and i tried again and it loading couple seconds and shows "Your payment details couldn't be verified". But funny thing is my money transferred

I ordered Double Trouble on July 4, 2024, and received it on July 13, 2024. After reading all the reviews I decided to take a chance and buy the costume. The costume is very detailed this is by far the best costume I have. Thank you, Horror Dome.

this place is the worst. stay away , New York rip offs. I tried contacting them email 5 times no response . high price and big money shipping what you see in the pictures is not even close to what you get, stay away . no returns , don't waste your time . this Is your last warning

I run a small home haunt and have been buying stuff from horrordome for several years. As a loyal customer steady customer who has never complained about delayed shipping and dings. The one time I actually Received a defective animatronic showing video’s and sending photo. They said they will look into it and will get back to me, I tried to follow up with them several times since last year to get a response but they ghosted me. No response, no parts and no apologies. I am reporting them to BBB as well Buyer beware..

I spent over $500 for a big foot costume that they claim was in the news for pranking people. This costume is SO poorly done. It looks so fake and it’s super cheap. What a ripoff. It looks NOTHING like the photo they advertise. This is false advertisement. They keep calling me telling me I need to remove my review and I guess they googled me and found out I’m a business owner and they keep mentioning that on the phone.

Im Collector mask i bought 3 masks which they don't look nothing like the picture! Paint and details were not in place, i just wish they would show more exactly how the item looks, disappointed of thehorrordome.com and then they called me to take the review down and get a refund, and i tried to return them, they told me to send it back to the address where they came from and i did, but they now said that address doesn't belong to their stores! and they haven't received anything whatever "Sure" scammers

The costume I purchased looked amazing. I had a slight problem with it but it wasn’t the HorrorDomes fault. When I called to see about rectifying the issue, they went out of their way to reach out to me and work on a solution. I will be more than happy to use them in the future. It’s a shame Halloween is only once a year because I’m looking forward to see what next year’s costume will be. Thanks guys!

This was my second purchase from Horror Dome and I couldn't believe the quality of their products. Definitely not a Halloween shop, Horror Dome producing professionally made horror props at affordable prices!