Monday, November 9, 2026 · Customer reviews of US businesses
The Fair Hearing score
Great
358 reviews
The Hookah LabSelect a line to read only those reviews.
Honesty, pricing, process and quality scores appear once 5 customers have rated them.
Established in 2019, The Hookah Lab is one of America's premier online hookah stores that offers an industry-leading selection of hookahs, hookah flavors, natural coals, and accessories. Our knowledgeable customer service crew is always ready to help and to ensure you have a pleasant shopping experience. In our hookah shop, you can find all your favorite shisha tobacco flavors and accessories for your hookah in one location.
The Hookah Lab (thehookahlab.com) has 358 customer reviews on The Fair Hearing, with an average rating of 4.4 out of 5.
358 approved reviews, newest moderated first
That you so so so much for listening to my request. Order arrived smoothly
By JinnaiV
Response from The Hookah Lab· Jul 21, 2025
You're very welcome — we're so glad to hear your order arrived smoothly and that we could help with your request! Your satisfaction means the world to us. If there's anything else we can do for you, we're always here!
The hookah lab has plenty of choices when it comes to shisha flavors. I was able to find a few to try and the ordering process was super easy. It arrived by delivery before the expected date which was a bonus.
By Joanna C.
Response from The Hookah Lab· Jun 30, 2025
Thank you so much for the great feedback! 🙌 We’re thrilled to hear that you enjoyed the variety of shisha flavors and that your order arrived earlier than expected. We work hard to make the shopping experience smooth and reliable, so it means a lot to know it’s paying off. If you ever need help choosing your next flavors, we’re here for you! 😊💨
The product is great I like it.
By Gayane M.
Response from The Hookah Lab· Jun 30, 2025
Thank you so much for your feedback—we're glad to hear you liked the product! 🙌 If you ever need assistance or have any questions, feel free to reach out. We're always here to help! 😊
Fast shipping, perfect product
By Hasan A.
Response from The Hookah Lab· Jun 26, 2025
Thank you so much for your kind words! We’re thrilled to hear that your order arrived quickly and that you’re happy with the product. Your satisfaction means a lot to us! If there’s anything else we can help you with or if you have any questions, don’t hesitate to reach out. Enjoy, and we hope to serve you again soon!
The Hookah Lab basically has everything you need for your hookah and they have great selections and great prices. Lots of flavors of shisha tobacco to choose from and not to mention the selection of accessories to pimp your hookah out. I will definitely come back when I need to re-up on more supplies.
By Rob F.
Response from The Hookah Lab· Jun 20, 2025
Thank you so much for the awesome feedback! 🙌 We're thrilled to hear you found everything you needed at The Hookah Lab—from the wide variety of shisha flavors to the accessories to upgrade your setup. We’ll be here when you’re ready to re-up on supplies. Happy smoking!
Seller fulfilled my request and i received the product safely. Great service, will return for sure :)
By Alexandria S.
Response from The Hookah Lab· Jun 20, 2025
Thank you for your kind words! We're happy to hear that your request was fulfilled and the product arrived safely. Your satisfaction means a lot to us! 😊
Great service and products
By Lewis L.
Response from The Hookah Lab· Jun 2, 2025
Thank you for the great feedback! We're so glad you're happy with our service and products. We look forward to serving you again soon!
This is my second order and I am very satisfied with the product as well as the service. Very well packaged and shipping time was very fast
By Timothy M.
Response from The Hookah Lab· Jun 2, 2025
Thank you so much for your continued support! We're thrilled to hear that you're satisfied with both the product and our service. We truly appreciate your feedback and look forward to serving you again soon!
