I had an issue with my order and I…
I had an issue with my order and I reached out to customer service. Steven was prompt and helped me get my situation figured out.
By Michael S.
Sunday, November 8, 2026 · Customer reviews of US businesses
The Fair Hearing score
Average
238 reviews
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Honesty, pricing, process and quality scores appear once 5 customers have rated them.
Thehok is listed under Cosmetics & Makeup.
Thehok (thehok.com) has 238 customer reviews on The Fair Hearing, with an average rating of 3.6 out of 5.
238 approved reviews, newest moderated first
I had an issue with my order and I reached out to customer service. Steven was prompt and helped me get my situation figured out.
By Michael S.
Great items and delivery was very fast. And the scents are very close to the originals and also great customer service
By Jerad S.
It’s really good and customer service gets back to me quick too and made things easy for me
By KillierG O.
Good product 👍
By J.Chicon
Always a great buy , always great choices and the packaging is perfect . Definitely going to continue this cologne journey with HOK
By eugenio
The scent fades after little time
By Filippo A.
I love my scents!!! They get me compliments all the time!! I can not really complain. But we should be allowed as subscribers to try different ones I feel. Great job guys on taking care of us!! I will advocate for you on my social media!! Thanks!!
By daryen A.
I had an issue with a scent I didn't order and honestly wasn't happy with. I reached out to customer service and had a quick response. Thank you to Ryan, for helping me out and correcting the issue. Making it right. And sending me a new bottle of my liking.
By R.Anthony M.