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I purchased a wig from them. My insurance company and me tried to contact them. We called them, wrote emails multiple times, but no reply. I am very disappointed. I lost $400!
By Dora
Sunday, November 8, 2026 · Customer reviews of US businesses
The Fair Hearing score
Average
55 reviews
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Top retailer, buy the best in women's name brand wigs, hair pieces, toppers and more at The HeadShop Wigs LLC. Lace front wigs, human hair wigs, synthetic hair, blended fibers, hand-tied, monofilament wigs, and wig care products. Committed to provided top notch friendly service. Talk to our wig experts.
The HeadShop Wigs LLC (theheadshoponline.com) has 55 customer reviews on The Fair Hearing, with an average rating of 3.7 out of 5.
55 approved reviews, newest moderated first
I purchased a wig from them. My insurance company and me tried to contact them. We called them, wrote emails multiple times, but no reply. I am very disappointed. I lost $400!
By Dora
I was looking for a wig liner that was open on top. They are easier to put on stay put. The Revlon liners are perfect. Happy that I found them!
By customer
Finally found a ponytail for thin hair! The clip works great. Love it. Thank you
By Donna A.
I ordered my wig in a size large and sometime after I ordered I got a notice that it was on the way which was followed by a notice saying that it wouldn’t be there until the end of March. I needed it badly due to head cancer surgery so I contacted customer support and was able to get it in an average. So I now have A very beautiful wig which is the wrong size and has very strict return guidelines. I guess it was a sad waste of my money.
By Sharon
Response from The HeadShop Wigs LLC· Feb 23, 2021
Customer asked we ship the avearge cap size instead. We did that. If needing large cap, why order the average at all. Whether ordering avearge, petite, or large, our agreed upon policy was outlined and agreed upon when customer decided to order alternate cap size.
Very dissatisfied. I had ordered a wig last month. They failed to tell me it was back ordered. I waited almost a month. Very poor customer service and communication.
By Susan
Item was high quality but the color was not correct. I ordered 7-ash and received very dark brown.
By customer
Great service and beautiful wig. Will buy again.
By Laura T.
My wig shipped fast, was on time and the quality is amazing! Almost a perfect color match!
By customer